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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Life savers quite literally

5
Always listen always care, always help. They follow up when concerns have been expressed and they calmly achieve solace Reviewed on: 10th August 2021

Very personal and very understanding also made me feel at ease

5
They made me feel like a hole wait had been lifted of my shoulders and I could face the world again it was like a new start for me Reviewed on: 10th August 2021

Perfect

5
Perfect solution for people needs help Reviewed on: 10th August 2021

Free financial advice tailored to meet your needs.

5
I was feeling uncomfortable and ashamed about the property debt and not being able to clear it, from the first point of contact with PayPlan they normalised it for me taking away the stigma and finding a solution to go forward, it was so easy. I was the one complicating matters, whereas they simplified it all. Thank you once again. Reviewed on: 10th August 2021

Amazing debt help

5
PayPlanPlus have been there from day one helping me from arrange my IVA through to contact when I’ve received correspondence from my creditors to applying for vehicle finance. Would definitely 100% recoiled this company! Reviewed on: 10th August 2021

Great Support

5
Payplan have been so helpful and friendly. They have given me such great advice and it's been so easy to take that step forward to becoming debt free. I'm feeling very hopeful for the future thanks to Payplan. I would definitely recommend them to anyone. Reviewed on: 10th August 2021

I can now sleep at night

5
Can't thank this company enough. Non judgemental, someone to talk to, patient and understanding. And takes all the worries of your shoulders. I can now sleep at night. Reviewed on: 10th August 2021

Help is at hand

5
Payplan have helped me take control of my finances and pay back my creditors in manageable instalments. They are professional friendly and helpful. Thank you! Reviewed on: 10th August 2021

Fantastic support and stress free management

5
From initial contact to present day payplan have been informative and always let me know where my money has gone! They have helped negotiate with my creditors and get all interest frozen Reviewed on: 10th August 2021

How PayPlan have helped and improved my life

5
I was in the midst of financial disaster when I turned to PayPlan, my debts with my credit cards and catalogues had gone out of control and I did not know which way to turn I was borrowing off one credit card to pay another one at various times of the month due to my outgoings because of interest rates etc being higher than my income and of course I was in the position where I was only paying off interest so my monthly outgoings were never going down and of course I had my day to day living costs as well, I think the main thing being I was not able to give my children the normal things what other children take for granted from their parents , a little spending money or maybe a trip to the cinema or something, it got to the point where I had lost the will after many months to fight any longer and I knew I had lost control and needed help , I did some research and decided that PayPlan was the company I would put my trust in to try and sort my finances out they have been a fantastic help working out my IVA for me etc and bringing some stability back to my life, I now have control of my finances again and although yes agreed things are still hard at times as you would expect them to be there is a light at the end of the tunnel, I cant thank PayPlan enough for all that they have done for me and I would recommend anyone who is in a similar place in life to what I was not to hesitate and talk to them. Reviewed on: 10th August 2021

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