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PayPlan: Debt solutions reviews

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4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Understanding staff

5
I have been helped back from the brink with this company's help . To say I appreciate it is a massive understatement, thank you . Reviewed on: 9th August 2021
Stella Murphy's avatar
Stella Murphy

Easy to work and communicate with

5
PayPlan are so easy to work with. They are easy to communicate with and will always work for your best interests. Reviewed on: 9th August 2021
Ryan Charles Evans's avatar
Ryan Charles Evans

Highly recommended

5
Being in debt is very overwhelming and stressful. Especially when you cannot see a way out. Payplan helped me see the light at the end of the tunnel. The staff are very helpful, professional and understanding. Highly recommended. Reviewed on: 9th August 2021
Kelly's avatar
Kelly

Life savers

5
I was so stressed and worried over my finances before I took on PayPlan. PayPlan made it so that I was left with money left over a month after bills and debt repayments. Made it stress free. Gave me my life back. Reviewed on: 9th August 2021
Zara Hutchinson's avatar
Zara Hutchinson

Excellent service

5
All ways a reassuring voice at the end of the phone. Been a tremendous help to me over the years, with up to date information for me to consider. Reviewed on: 9th August 2021
malcolmhayler@btinternet.com's avatar
[email protected]

Helpful

5
Really good got all my debts on track ...peace of mind since been with payplan Reviewed on: 9th August 2021
Mike goldsmith 's avatar
Mike goldsmith

Hassle free

5
Brilliant arrive, deliver when they say with what they say. Helpful and great customer service. Reviewed on: 9th August 2021
Lee Prater's avatar
Lee Prater

Changed my life for the better

5
When I accepted payplans help about 9 years ago I did not realise how my life was going to change for the better. They have helped me immensely with creditors payments being paid every single month thus avoiding any anxiety over getting into problem areas. Reviewed on: 9th August 2021
Julie Churchill 's avatar
Julie Churchill

Excellent company

5
I have been in a DMP with Payplan for approx 6 years and they have been amazing and very supportive of me. I can honestly say that the pressure that was taken off me was extreme, and the staff were non judgmental and incredibly friendly. Reviewed on: 9th August 2021
Andrea Denny 's avatar
Andrea Denny

Takes the weight off your shoulders

5
After struggling for years to pay various debts and interest finally took the plunge and contacted PayPlan. I genuinely wish I had done years earlier. The staff were friendly, understanding and none judgemental. Working out what I could afford to pay and with ease set up my IVA Now three years in, I can see light at the end of the tunnel. Life doesn’t stop under an IVA, it becomes affordable and without the stress of worrying about payments, much happier. PayPlan staff have been quick to answer queries and adjust payments when and where required. Overall great service from every staff member I’ve had contact with. Reviewed on: 9th August 2021
Mark's avatar
Mark

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