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PayPlan: Debt solutions reviews

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4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

Number 0ne Team

5
Glad to have them on my side they have been very helpful to me. Reviewed on: 6th August 2021
G Smith's avatar
G Smith

Life saving

5
I was at breaking point with the amount of debt I had gotten myself into. I did not see any way out. Until someone recommended Payplan. They were incredibly helpful and understanding and offered me the best solutions to my problem. As a result of my Debt Management Plan I have been able to afford my repayments and by the end of 2022 I will be debt free and stress free. They have been a life saver to me and my family. I am so grateful for their assistance in enabling me to pay off all my debts. Reviewed on: 6th August 2021
Kerry Jones's avatar
Kerry Jones

PayPlan Saved My Life

5
I was a high earner and had got out of debt twice before, each time for over £100K by selling assets and then re-mortgaging (with PayPlan's help) but then I got into debt again with credit cards to £150K. I had no more assets and couldn't re-mortgage. My wife and I were desperate to the extent of making us ill. PayPlan took our guilt away, helped us to understand our situation and through working with us to develop a Debt Management Plan enabled us to take the unbearable weight off our shoulders. The Plan would take some 10 to 12 years but with PayPlan's support we are now over half way through and can see an end in sight. We can also see a future where we will no longer be tempted into debt. Thank you PayPlan. Reviewed on: 6th August 2021
Mike's avatar
Mike

Great service

5
Pay plan are such a good charity they help you through you debts and give you real help to sort your money problem out,which goes a long way for your mental health Reviewed on: 6th August 2021
Terry rose's avatar
Terry rose

Exceptionally supportive and empathetic

5
Payplan have helped save my financial life - their support, caring and empathetic way of working - ensuring you can pay only what you can realistically afford, and staying in supportive contact has been fantastic. I would recommend them to anyone in any kind of Debt trouble or facing financial hardship. Reviewed on: 6th August 2021
Ash B's avatar
Ash B

Helped me change my life

5
Until I started with pay plan I was drowning in debt. I could not see a way out and was affecting my health. After my first phonecall with pay plan I started to feel much better. They put my mind at ease. They were friendly and informative. After being accepted my life changed for the better. My finances were manageable again and there was hope at the end of the journey. The staff are very helpful with end of year reviews and any questions I had were answered quickly and professionally. Now I have less than a year left and with the huge help pay plan have given me my life and finances are back on track. It feels like my life has started again and I owe it all to pay plan. Reviewed on: 6th August 2021
Dominic Green's avatar
Dominic Green

Best service

5
Payplan have changed my life they have taken the burden of all the debt and sorted it out to make everything more manageable and make me smile again Reviewed on: 6th August 2021
Linzi69's avatar
Linzi69

Light at the end of the tunnel

5
Help me get my life back into normal Reviewed on: 6th August 2021
David Attwood's avatar
David Attwood

Helped me sleep at night!

5
I was in a terrible financial position, I was indebt with credit cards and a loan. The stress was terrible I couldn't pay my debts and just shuffled them around but they sorted my debts, organised everything, they were wonderful. If anyone is stressed because of debts I would 100% recommend PayPal. Reviewed on: 6th August 2021
Susan Highfield's avatar
Susan Highfield

Very sympathetic and helpful, never judgmental.

5
The Team are so polite and helpful. Are sympathetic to your predicament, never judge. They take the strain and stress from you, and come up with the right debt solution suitable for you and your circumstances. My experience has always been positive, and am most grateful to Payplan for finding a solution to my unfortunate predicament. A member of my Family introduced me to Payplan, and we have introduced other people in turn. Payplan have given us a light at the end of the tunnel.... Reviewed on: 6th August 2021
Sophie Papanicolaou's avatar
Sophie Papanicolaou

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