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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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See only 1 star reviews
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

easy and friendly

5
Payplan were extremely helpful. They have taken a weight off my mind. The staff there are brilliant. Reviewed on: 16th June 2023

Payplan amazing

5
Payplan made me feel re-assured, I felt as though I could talk about my problems confidently and was given accurate solutions. They answered all my questions, even ones I thought were ridiculous. Reviewed on: 16th June 2023

Amazing

5
Very helpful, helped me out with tons of debt problems, all in one easy monthly payment. Would 10/10 recommend to anyone with money struggles Reviewed on: 16th June 2023

Payplan really care

5
I spent time with my adviser who really listened and was non judgemental and wanted to help. They explained everything so well that by the end of our conversation, I could physically feel my anxiety lifting. Reviewed on: 16th June 2023

Absolutely terrific

5
Really happy with the support I have received Reviewed on: 16th June 2023

help

5
Iwas in a state of distress before Pay Plan started to help me with my debt poblem I am now able to open my mail, and answer the telephone ,and not worry . Reviewed on: 16th June 2023

Very Helpful

5
The pay plan team have always been there for me right from the beginning, I’m not sure what I would have done without their help, they are never judgemental & always understanding, they helped me when I was right down & gave me hope when I thought there wasn’t any I’ll always be very grateful to them Reviewed on: 16th June 2023

So helpful

5
I find PayPlan so helpful to manage my debts, it’s took a huge weight off my shoulders and all the people I’ve spoken to at PayPlan have been so friendly and kind and understanding and I never felt judged for being in debt. Reviewed on: 16th June 2023

PayPlan saved my sanity and possibly my life

5
Due to illness, marriage breakup and poor mental health I had reached rock bottom and just did not know what to do. Bills were flying in and people were constantly calling and emailing me demanding money. I contacted PayPlan. I was very worried and embarrassed but they quickly reassured me and patiently took me through all the stages to help sort things out. I honestly couldn't believe how kind and efficiently they helped me deal with the creditors. It had looked like an impossible task - but they helped me to wade through everything and contacted the companies for me. PayPlan then helped me to set up an affordable lump sum monthly payment that they then distribute to all the companies. PayPlan completely turned my life around. What a marvellous company! Reviewed on: 16th June 2023

Highly recommend

5
Was always worrying about how I’m going to pay my next bill until I found pay plan they have took so much weight of my shoulders and helped me get back on track with finances So quick and easy with very friendly staff would recommend to any one Reviewed on: 16th June 2023

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