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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Thank You

5
Honestly, don’t know where I would be now. If I hadn’t been told about PayPlan during the Pandemic. ❤️❤️❤️❤️❤️❤️ Reviewed on: 16th June 2023
Peter Hough's avatar
Peter Hough

Great Help

5
I found PayPlanPlus online when I needed assistance to sort out my finances and received unbiased and kind help when I needed it and am on a plan to help me become debt free at a monthly payment which I can afford. PayPlanPlus contacted my creditors and made it as easy as possible and always on the end of the phone or contactable by email. I definitely recommend as it would have been frustrating and very hard to do this on my own. Thank you for your assistance Reviewed on: 16th June 2023
Elizabeth Ellis's avatar
Elizabeth Ellis

Prompt, reliable, trustworthy, and helpful.

5
They organised and managed my debts over a number of years according to what I can afford to pay monthly. They have been very helpful and they deserve their continuity to help more people. Reviewed on: 16th June 2023
Magdy Hemeda 's avatar
Magdy Hemeda

Just a phone away

5
PayPlan helped me when I couldn't work due to breast cancer. I had managed my debt until then but I didn't get sick pay from my job. My bank suggested I get in touch with PayPlan and I'm so glad I did. From that first phone my aniexity lessened and I felt supported. Everything is completed online, the counsellors are understanding and very efficient. I would say to anyone struggling to get in touch with PayPlan for the help they need, you won't be judged but will be helped and supported. Reviewed on: 16th June 2023
Anonymous 's avatar
Anonymous

changed to payPlan

5
I changed to PayPlan after being with another debt plan with a different company who were not consistent with loading with me PayPlan have been wonderful assisting me when my situation changed following my strokes and unable to work Recently i was lucky enough t have my debts settled for me PayPlan negotiated with the companies and succeeded leaving me with no negotiating to do I would definitely recommend their expertise in dealing with anyone’s debt Reviewed on: 16th June 2023
Kath Cherry's avatar
Kath Cherry

Helpful and knowledgeble

5
We have been using paypal for years. They did review our debt, got in touch with the bebitors, adviced us on an afforfable plan and review it annually. Great service all around. Reviewed on: 16th June 2023
Vera Karaba's avatar
Vera Karaba

Friendly and Easy Service

5
I have an account with Payplan and honestly they’ve helped me so much over the last years. I was really struggling with debt post covid and it was really affecting my mental health. Payplan took all of that hassle and stress away from me and improved my mental health all round. The staff are ever so friendly and non judgemental, I can’t Thank you all enough! Reviewed on: 16th June 2023
Natalie's avatar
Natalie

Life Savers

5
3yrs ago I was in a very bad place due to debt. Piles of unopened mail, not answering calls, ignoring emails etc. Debt was consuming me. I plucked up the courage to contact PayPlan after seeing their advert and after discussing my situation with them, felt an enormous weight lift of off my shoulders. They assisted me in ways I never thought possible. Helpful, caring, understanding and above all else practical. I entered into an agreement with them and now 2.5yrs later I will be debt free in Nov 23. All my creditors signed up to the proposal. I now open my mail when it arrives, answer me phone when it rings and wake up each day with a purpose. I have my life back thanks to the wonderful staff at PayPlan. Reviewed on: 16th June 2023
Dave Martin's avatar
Dave Martin

Life changing

5
Payplan gave us a chance to put our finances in order, giving us peace of mind that our debt was being taken care of in the one place and was life changing. Reviewed on: 16th June 2023
sineaidc@aol.com's avatar
[email protected]

Makes life so much easier

5
So friendly & helpful, things were so difficult before & stressful & constantly worrying. I heard about PayPlan & they were so helpful & took the worry out of it. Now monthly payments are manageable & PayPlan do all the hardwork, I just pay small direct debit & I don’t even have to think about it. Reviewed on: 16th June 2023
sarahpeachey@blueyonder.co.uk's avatar
[email protected]

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