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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

10 out of 10

5
Friendly and efficient staff. Everything requested is dealt with within a quick manner. Correspondence is always excellent. I would never consider changing and would highly recommend them to anyone facing debt solutions,advice and guidance. Excellent in all respects. Thank you PayPal. Reviewed on: 15th June 2023

Best ever

5
I struggled for years with trying to manage my debts. Buried my head in the sand, as they say. I finally bit the bullet and contacted Payplan and the I've never felt so much relief. The person I spoke to took me through everything; what they would do, what I could expect and how things would work. They genuinely cared about me and the horrible situation I had got myself in . If I'm completely honest, I'm not sure where I'd be now if it wasn't for their kindness, advice and support. Payplan definitely deserves to win. Reviewed on: 15th June 2023

Simple setup and reliable

5
After the initial setup it was simple and easy to deal with Payplan, I have been with them for 4 years now and have consolidated 5 debts into one simple affordable payment, it is easy to increase this payment or reduce it, the annual review keeps you in check of your debts. Reviewed on: 15th June 2023

Reassurance

5
They give me piece of mind and have taken the financial stress from my life and made it manageable. They are very understanding and patient. They also give an outstanding degree of care to their clients. A* all the way. Reviewed on: 15th June 2023

Awesome

5
Best thing I did to help me control my debt, very easy to set up and the team were so helpful with helping through the whole process, there is a app you down load and you can see the progress and also report any thing you need and they get straight back to you. I can sleep better at night knowing my debt is under control and I can afford the payments and if I need any help they are there thank you debt plan Reviewed on: 15th June 2023

A weight off of my mind

5
An Approachable, understanding, patient and caring company, helped me get my debts in order which has helped my anxiety and depression, fast to respond and reassure Can't express enough how much this service has helped me Reviewed on: 15th June 2023

Really got me out of a hole

5
For reasons untold I was left with over £5000 unpaid debt. Payplan were non judgemental, helpfull and very efficient. Top marks and thanks Reviewed on: 15th June 2023

Saving me from a difficult situation

5
I had recently became divorced and had to flee the family home, I was left with a massive amount of debt, but payplan helped me with this and pay off my debts Reviewed on: 15th June 2023

Very helpful to make sure we don't go hungry

5
Just like the fact that everything is worked out precisely in our budget to make sure of no hardships and to b fair with payments with very friendly helpful advisers Reviewed on: 15th June 2023

DEBT MANAGEMENT PLAN..

5
FROM DAY ONE PLAY PLAN HAVE EXPLAINED EVERYTHING IN DETAIL,AND ANSWERED ANY QUESTIONS I MAY HAVE HAD...AND NOW WITH THE COST OF LIVING GOING UP I.E RENT,ELECTRIC,GAS AND FOOD THEY FOUND A NEW PAYMENT PLAN WHICH AS MADE IT A BIT EASIER TO PAY...AND AS A SEVENTY TWO YEAR PENSIONER I AM MOST GRATEFUL...ANYONE WITH DEBT PROBLEMS SHOULD LOOK NO FURTHER THAN PAY PLAN..10 OUT OF 10.. Reviewed on: 15th June 2023

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