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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Always there to help me

5
Payplan has always made the time and effort to resolve anything I ask , they keep me updated often throughout my time with them . Always polite and helpful on the phone , I could not ask for anymore than they do for me Thank you payplan Reviewed on: 14th June 2023

Fantastic service

5
Fantastic customer service from the start. They are always on hand to answer your questions at any time. 100% recommend for peace of mind Reviewed on: 14th June 2023

The rainbow after the rain.

5
You can't have a rainbow with out rain. You also need the sun to shine. Putting in to words how Payplan have transformed my life is as difficult as explaining how the sky can be stripped in different colours. Thank you for mine and my family's peace of mind. Reviewed on: 14th June 2023

Genuine and honest

5
There is no judging and everyone I have spoken to has been extremely patient and kind. Reviewed on: 14th June 2023

Simply the Best!!

5
PayPlan are simply the best! They take the stress of sorting out debt problems honourably and professionally. I am SO grateful for all the help, advice and understanding all their personnel have given me over the past 4 years. I am two months away from being ‘debt free’ from a situation that was really untenable. From the very first contact, PayPlan reassured me that my problem could be sorted and they took over and month by month my debts have been repaid. Thank you PayPlan Reviewed on: 14th June 2023

Amazing company Amazing People Payplan literally saved my life

5
I was running my own heating and plumbing business … I had one main client who I lost through no fault of my own It was just unlucky … in a few months I was heavily in debt , this carried on until it reached tens of thousands of pounds. I was totally lost , my mental health was just awful and I was starting to have suicidal thoughts. Somebody I know mentioned PayPlan .. a builder who had a similar experience… I contacted them in quite a tremble by telephone and the response was incredible. All my financial problems were talked about in great depth and I realised after a short time Payplan was going to help get through this awful experience. My pride was gone , my role as a provider had been taken away , my self esteem was gone , I wasn’t confident and was starting to drink heavily to blur my worry and despair. Payplan , after a questionnaire that I was encouraged to be totally honest in , came up with a pay plan. They contacted all the people I was in debt with who I was receiving daily letters of demands for money I had the bailiffs knocking on my door at 7.30am giving me ultimatums of when I had to pay In my plan these debtors were instructed to cancel all accumulating interest being charged to me . They then offered them an amount of money I could actually afford with the little money I was actually earning. These amounts were accepted I couldn’t believe it , I was almost dancing for joy , I had a chance to be happy again and lead a normal life again I can remember feeling this gigantic weight off my shoulders .. I will never forget that feeling Payplan had given me my life back I am still under their instruction , they are incredible people and always have time for you … which is excellent , non judgemental and extremely efficient I will always be in Payplans debt I see that as a good debt to have Reviewed on: 14th June 2023

Saved our lives

5
We had been making just over minimum payments on all our credit cards for years and getting nowhere. The relief of the debt management plan was immense. All the staff at payplan have always been kind, informative and understanding, always ready to answer questions or explain stuff. Can’t thank them enough Reviewed on: 14th June 2023

Care free relief

5
The help provided by this company is life changing, Reviewed on: 14th June 2023

Payplan will find a way to help.

5
Staff are very helpful, kind and non judgemental. They thoroughly explain the way forward to suit your needs and situation. Reviewed on: 14th June 2023

Excellent,Professional support

5
Thank you for helping me pay my debt. Reviewed on: 14th June 2023

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