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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

Review PayPlan: Debt solutions now

Help others make smarter decisions by sharing your own experience. Write a review

PayPlan Debt solutions reviews (22303)

Can't recommend enough

5
Top advise, knowledgeable and professional. Reviewed on: 14th June 2023

Hooray for helping me

5
I was in alot of credit card debt. Pay plan helped me manage this debt by having charges and interest fees stopped and make an agreement with the companies to pay back an amount that I can afford. Staff have been very helpful with any queries or issues I might have had. Reviewed on: 14th June 2023

Helpful

5
Everybody is pleasant and take a lot of care to help when you are very worried about finances would recommend very highly Reviewed on: 14th June 2023

Top Notch Service and Advice.

5
PayPaln are a top notch service they have helped me with debt advice over the last few years and with that have resolved many of the issues I faced, it was in fact the essential advice I needed to get back on track with my life. Reviewed on: 14th June 2023

Peace of Mind

5
The amazing company has allowed me to sleep without worry and confidence knowing I’m chipping away at outstanding debt that accrued after divorce without maintenance for two small children Reviewed on: 14th June 2023

Excellent service

5
I have had a Debt Management Plan with Pay Plan since 2011. When the plan started my debt was £33,000. The debt is currently now just over £5000 and I am hoping that this will be cleared by the middle of next year. I have found Pay Plan very supportive over the years. Very responsive to queries and the annual review of the plan is always on time and response is very quick. Staff have all been great. Reviewed on: 14th June 2023

Peace of mind

5
We never imagined we would find ourselves in a situation where I we needed financial guidance but we did. I heard of Payplan through my job and as soon as I spoke to them I knew I had done the right thing. We are coming to the end of our debt now but throughout we have received support.,advice and most importantly empathy and understanding. Payplan have kept us informed and updated us regarding payments and creditors at all times. When my husband was given a terminal diagnosis Payplan handled the situation on our behalf with a favorable outcome which was a huge relief to us and gave us peace of mind moving forward. I have recommend Payplan to friends and family and know those who have gone to them are so relieved to be back on track with their financial situation. Reviewed on: 14th June 2023

very easy and good people to deal with

5
helped me out when I was in a cashflow problem, so much so I will be debt free soon. Thanks for all your help Reviewed on: 14th June 2023

Great company

5
This company has been a great help to me, took a big weight of my shoulders when I thought I had nowhere to turn they work out how much you can afford to pay so you don't struggle and getting no more debt letters is a great peace of mind Reviewed on: 14th June 2023

Excellent company

5
I was in a really bad place but helped me get in a better place and never once judged me Reviewed on: 14th June 2023

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