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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Overall very helpful

5
From the start of the process, I've been helped by any of the advisors I've had dealings with. Every step of the way they've explained it all to me. No nonsense jargon to try confuse me. In a bad situation it's been a good process. Reviewed on: 13th June 2023

Friendly, professional and compassionate

5
Payplan are a friendly understanding service that supported me through a very difficult time. The don’t judge you they just help you get you sort out your finances with your debtors. I cannot recommend them enough. Reviewed on: 13th June 2023

Trust

5
I have been using PayPlan for years now and have am very happy with there work and would happily recommend them to anyone. Reviewed on: 13th June 2023

simple to navigate

5
expert help, first class advice, helpful, friendly trustworthy Reviewed on: 13th June 2023

Saved My Life

5
After a very tough few years with illness and bereavement, my mental health was at the lowest ebb. My debt after losing my brother was just too much to bear. I was referred to PayPlanPlus through my employer at the time. One phone call and a huge weight was lifted, soon after a DMP was in force. Literally saved my life. Reviewed on: 13th June 2023

Save my bacon

5
Alway brill advise and have help me for years , taken lots of stress away from me Thank you Reviewed on: 13th June 2023

Stress free and now almost debt free!

5
Since being with payplan I have had no calls or letters from my creditors due to paying affordable monthly payments. I was over 10k in debt and after this month I will be debt free. Payplan will contact you yearly to make sure you can still afford the payments. They are always at the end of the phone or email. Reviewed on: 13th June 2023

Helpful

5
Changed my life financially wise. After the death of my husband I struggled wuth my finances wesp with 4 children to raise.. Payplan really helped me a lot. Reviewed on: 13th June 2023

Professional service

5
A discreet professional efficient treatment given to me is second to none. Reviewed on: 13th June 2023

Helpful staff

5
After struggling for a couple of years PayPlanPlus was recommended. After a very understanding first call the staff quickly and efficiently sorted everything. I was made to feel normal and nothing too much trouble Reviewed on: 13th June 2023

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