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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Absolutely brilliant

5
I have been with pay plan a number of years and they have been nothing short of perfect , very helpful and always stress free results Reviewed on: 14th August 2022
stesaville@yahoo.co.uk's avatar
[email protected]

Look elsewhere

1
Don’t trust them, I never received the right advice or got asked anything fair. I’m mentally unwell and exhausted and in a bad financial position and they don’t care. More interested in following a script with the FCA than making sure the client is okay and taken care of and safe. Reviewed on: 14th August 2022
Anonnone's avatar
Anonnone

Coping strategy whilst recovering from debt

5
Takes the stress out of dealing with more than one creditor and paying one payment each month to survive. Reviewed on: 14th August 2022
Maria Marshall's avatar
Maria Marshall

Easy procedure and clear information

5
Easy to follow procedure, clear information and options, understanding representatives and feel like weight lifted. Reviewed on: 14th August 2022
Natasha's avatar
Natasha

New lease of life

5
I do not know what i would do if payplan had not been there. The support I received was outstanding and I cannot thank the staff enough, Reviewed on: 14th August 2022
Damien Mc Daid 's avatar
Damien Mc Daid

A way out of misery

5
I was heavily in debt and things became worse when my 0% finance deals on credit cards came to an end and I was unable to transfer to other credit card companies. The interest rates made it so that I couldn't afford my monthly credit card payments. I appealed to the 3 credit card companies to no avail, the best they would do was offer me a 3 month payment holiday which meant the interest would still accrue. I sought help from other agencies and I didn't meet their criteria. I was so happy and grateful when I was put in touch with Payplan, they were the only people who offered me help. Their team are very compassionate and knowledgeable and now I'm able to breath again as they have created a payment plan that I can afford and I'm looking forward to becoming debt free. They've also helped me have a different relationship with money so that I can avoid falling into debt again. I honestly dread to think what might have happened if Payplan hadn't been there to help Reviewed on: 14th August 2022
Jane McDowell's avatar
Jane McDowell

No more worries about payments

5
One perfect and professional service. I appreciate the communication via email and account with them. Reviewed on: 14th August 2022
Jan K's avatar
Jan K

Brilliant

5
Helpful and non-judgemental. Great service. Reviewed on: 14th August 2022
Joanna Stubbs's avatar
Joanna Stubbs

Fabulous customer service & support

5
Helped me do everything online with the exception of one phone call to verify direct debit instructions Quick, easy and no looking down on you or questioning as to why etc, Reviewed on: 14th August 2022
Mich's avatar
Mich

Very helpful and honest advice

5
From day one PayPlan have been so helpful and never critical of my situation. Reviewed on: 13th August 2022
Deirdre Clarke's avatar
Deirdre Clarke

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