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PayPlan: Debt solutions reviews

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4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

Amazing experience so far!

5
Amazing experience so far! Been helping me out Reviewed on: 17th May 2024
Raisa 's avatar
Raisa

Very helpful and efficient with any issue that I fac...

5
Very helpful and efficient with any issue that I face with creditors and help to solve matters. Reviewed on: 17th May 2024
Miss E's avatar
Miss E

Excellent customer service and information provided

5
Excellent customer service and information provided Reviewed on: 17th May 2024
Hugh Blackwood's avatar
Hugh Blackwood

Approachable and helpful.

5
Payplan are very approachable and helpful. They listen to your needs and help you stay positive. I’d recommend them to anyone who finds themselves struggling. Reviewed on: 17th May 2024
Fiona Burnett's avatar
Fiona Burnett

Always very helpful and knowledgeable when contactin...

5
Always very helpful and knowledgeable when contacting and reviewing Reviewed on: 17th May 2024
Ray Partridge 's avatar
Ray Partridge

Very good, helpful communication and solutions

5
Very good, helpful communication and solutions Reviewed on: 17th May 2024
CBA's avatar
CBA

Supportive and understanding...

5
PayPlan have been very supportive and understanding from the start. I was able to consolidate my debts into one manageable monthly payment and I finally feel my finances are on track. Reviewed on: 17th May 2024
Jess's avatar
Jess

I'll be debt free this time next year

5
From the start of my journey with Payplan I have had a great experience, the customer service by many of the individuals I've been un contact with have always made me feel reassured about the process. It's a really stressful thing to be in debt and have creditors threaten you, it seems like a never ending cycle. But I've now paid off most of my debt and still been able to live my life. With paypland help, this time next year I will be debt free and that's the best feeling ever. Reviewed on: 17th May 2024
Sonia 's avatar
Sonia

Lovely people to speak to regarding sorting your fin...

5
Lovely people to speak to regarding sorting your finances out Reviewed on: 17th May 2024
Sally's avatar
Sally

Respectful and helpful

5
Payplan have helped me make my spiralling finances controllable with a DMP. Very grateful for how easy it was to set up and how there was no judgment for the situation I was in. Long road to clear it all but I’m glad payplan are helping me along this journey Reviewed on: 17th May 2024
JLW's avatar
JLW

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