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PayPlan: Debt solutions reviews

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4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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See only 4 star reviews
4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22306)

We had a few problems with communication to begin wi...

5
We had a few problems with communication to begin with but all is running smoothly now. Reviewed on: 17th May 2024
Rebecca D's avatar
Rebecca D

Great amazing service.

5
Great amazing service. Suporte was great and fast . Reviewed on: 17th May 2024
Bruno r's avatar
Bruno r

Always helpful and considerate of everyday needs and...

5
Always helpful and considerate of everyday needs and not just the essentials. Always polite and caring when a problem arises. Reviewed on: 17th May 2024
Andrra's avatar
Andrra

Customer service

4
Easy to deal with good communicators. Keep you well informed. Enquires dealt with quickly and professionally. Online account easy to use, can change details easily there. I would say emails could be answered a tad quicker Reviewed on: 17th May 2024
Colin Foxon's avatar
Colin Foxon

Payplan have been helpful from the start

5
Payplan have been helpful from the start and any questions or queries I have, I can call or message on the app and get an answer quickly Reviewed on: 17th May 2024
Faye's avatar
Faye

Such an easy process to set up, even got a family me...

5
Such an easy process to set up, even got a family member on it to help them too, staff were really helpful and was all smooth sailing. Reviewed on: 17th May 2024
Amy 's avatar
Amy

Very helpful, patient and understanding

4
Very helpful, patient and understanding Reviewed on: 17th May 2024
Martin C's avatar
Martin C

Positive experience and the service is free unlike o...

5
Positive experience and the service is free unlike other debt management companies who charge fees. Payplan is recognized by companies as trustworthy and reliable in working out affordable payments by their clients to successfully pay off debt. Reviewed on: 17th May 2024
MD's avatar
MD

They always listen.

5
They always listen.I have been impressed with their communication especially when I am in need of help. Reviewed on: 17th May 2024
C C's avatar
C C

I recommend them to anyone struggling with debt

5
everyone I have spoken to / dealt with has been polite & friendly and non judgemental. Made me feel like a human being and individual Reviewed on: 17th May 2024
Mel Porter's avatar
Mel Porter

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