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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Weight off our shoulders

5
It's several years ago since we sought help from PayPlan. We were £160K in debt and spending thousands of pounds on interest without lessening the debt. we were at our wits end with worry. PayPlan helped us make a realistic budget and negotiated an achievable repayment plan with our creditors on our behalf. PayPlan are there for support and to keep us on track. They removed the extreme worry and stress from debt - it was a real 'Weight off our shoulders'. Thank you PayPlan. We look forward to being debt free in less than five years time. Reviewed on: 9th August 2022

First class service

5
First class service and help when required. Effective and caring debt council service. Reviewed on: 9th August 2022

Stress free debt management

5
All our debts were taken care of. Our stress and worry was taken away so we could plan our future much better. We were never made to feel stupid that we had got in to debt and the advisors are always very understanding. Reviewed on: 9th August 2022

Friendly

5
Friendly helpful service. Excellent at what they do. Explaining everything as you go long Reviewed on: 9th August 2022

Helpful, simple and friendly

5
The staff are friendly and understanding to your situation. The debt relief plan has served me well so far. I cannot recommend enough. Reviewed on: 9th August 2022

A perfect organisation

5
They have always been there to remove all stress and worries. A comforting help when needed the most Reviewed on: 9th August 2022

Nice staff to chat to

4
Nice staff to chat to very understanding of everything Reviewed on: 9th August 2022

Great

5
Always extremely helpful, kind and courteous too Reviewed on: 9th August 2022

Excellent assistance

5
Helpful, prompt, clear communication from PayPlan and it’s a breath of fresh air to deal with real people helping with the stress of financial burden. Reviewed on: 9th August 2022

Amazing

5
I can highly recommend PayPlan. They have always been understanding, supportive, helpful, professional and kind. I don’t know where I would be right now without them. Reviewed on: 9th August 2022

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