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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

super heroes in disguise

5
wonderful team. respond quickly and compassionately at all times. put me at ease and take away my feelings of shame for being in this position. email, text updates whenever they arise. superheroes who have let me sleep again at night. huge huge applause Reviewed on: 22nd July 2022

Totally helpful in every way

4
Helped me out and no problems with them Reviewed on: 22nd July 2022

Saved me from a life of Debt and worry

5
Payplan are supportive, non judgemental and listen to you. Whenever you speak to them, the customer service representative are always polite and knowledgeable offering solutions to your problems. Nothing is ever too much trouble. Reviewed on: 22nd July 2022

The heroes of debt

5
Burdened with debt and struggling with my mental health, Payplan guided me through the process of budgeting and organising my finances. They organised my debt management plan and have alway just been a phone call away if I needed them. They review my case regularly and really are an incredible service. Thanks to their help money worries aren't the first thing I think of when I wake up in the morning. They have literally saved my life. Reviewed on: 22nd July 2022

Great service!

5
Payplan are making my life easier by managing my debt with me. I am no longer in the continuing spiral of debt and depression i was. Their customer service reps are lovely to speak with if i need to update my details or i can also use the Payplan app. Apart from annual reviews, which i forget are approaching now as they do not have the associated fear anymore because of efficient and friendly PayPlan representatives. Would highly recommend. Reviewed on: 22nd July 2022

Helpfull

5
Whenever I have contacted pay plan adviser been very helpfull.I have no problem till now. Reviewed on: 22nd July 2022

Easy to understand

5
I was embarrassed about the position I was in. Payplan helped me to get on more stable footing Reviewed on: 22nd July 2022

IVA

5
The team are very friendly and helpful through all the process . Every step of the way they will get you debt free in these hard times . Reviewed on: 22nd July 2022

Life savers

5
From the moment PayPlan helped me with my debt situation, my life got back on track financially. Through the years they’ve been exceptional with their communications and assistance. Moving even more on line over the years, I have been able to see my outstanding balances decrease, enabling me to plan ahead. For me, PayPlan are the most essential and outstanding debt solutions company going and they are 100% free. I cannot thank them enough. Reviewed on: 22nd July 2022

Great company

5
Excellent company happy to help with debts. Reviewed on: 22nd July 2022

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