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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Fantastic service!

5
I was in a lot of debt, but payplan helped me and my family! We are now more aware of our outgoings and I can’t wait to be debt free! Thanks payplan! Reviewed on: 22nd July 2022
amba_12@hotmail.co.uk's avatar
[email protected]

A life savet

5
At the point of a real struggle I was recommended to payplan with the help of highly trained staff my mind was put at ease , with an amount of comfortable monthly payments I’m nearing the end of my debt plan if it hadn’t been for the help I wouldn’t be where I am today — I can’t thank Payplan enough . Reviewed on: 22nd July 2022
Mrs jacqueline balkwill's avatar
Mrs jacqueline balkwill

Helpful

4
They have been very helpful with my case over the last 12-18months due to some problems I have encountered in being able to pay back money. They were able to get my payments lowered to a more manageable amount till I was able to increase my payments again. Reviewed on: 22nd July 2022
Melanie Beech's avatar
Melanie Beech

Excellent and outstanding

5
Payplan are there for you. On the whole journey, to becoming debt free. The whole experience from managing your debt, and giving you the advice and support you need. Even when you have reached the final stage. You can feel confident, and reassured. That they still go that extra mile. To stay in touch. Extremely well organised, and all the advisers, have exceptional knowledge. Reviewed on: 22nd July 2022
Amanda Titmus's avatar
Amanda Titmus

Superb service

5
The PayPlan system is well thought out, and the staff have helped me at a difficult time. Reviewed on: 22nd July 2022
John's avatar
John

Very helpful, non judgemental and efficient

5
From the very start of the process each team member I spoke to was very helpful. Non judgemental an efficient. Reviewed on: 22nd July 2022
Ste12's avatar
Ste12

a light in the dark......

5
Always there to give advice and work with you to make things affordable when it seems like there is no way out, always a friendly and calming voice at the end of the phone, always make you feel like things are not as bad they seem... Reviewed on: 22nd July 2022
JDKUden's avatar
JDKUden

Great service

4
Always friendly and helpful at a very difficult time for me. Reviewed on: 22nd July 2022
John's avatar
John

Excellent friendly service

5
From the start they have been understanding, friendly and helpful. Excellent communication and fast to respond when needed. Reviewed on: 22nd July 2022
Richard Montgomerie's avatar
Richard Montgomerie

Peace of mind

5
When you get into debt you can’t see any way out. Payplan showed me the way out of debt. They were helpful kind and understanding and never judged. I will be debt free this time next year and all thanks to Payplan Reviewed on: 22nd July 2022
Ann Orwin's avatar
Ann Orwin

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