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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Very supportive and understanding

5
I was scared and embarrassed to ask for help, but ringing PayPlan was the best decision I could have made, the support and guidance I received was amazing, really put me at ease and helped me take control of my life. Reviewed on: 22nd July 2022

Brought back a little sunshine in a dark place

5
I was at my end .They gave me a life line .A new start .Its not all a bed of roses but lm in a much better place ..A big step in the right direction.A big thanks to all of them. Reviewed on: 22nd July 2022

Amazing

5
I have been with payplan for a long time .They are very understanding and helpful .They helped me to live my life again without the worry of debt Reviewed on: 22nd July 2022

Easy

5
It was very easy to set up and very friendly staff and they reassured me it will be dealt with very quick and always keeping me up to date Reviewed on: 22nd July 2022

Mental health

5
I was absolutely drowning in debt I called payplan they worked with me closely they were so friendly and very helpful to be honest they saved my life I really want them to win Wishing Payplan all the best Thanks again Reviewed on: 22nd July 2022

Lifesaver!

5
Payplan offer an essential service for people struggling with debt and handle it with the human touch and very professionally. A lifesaver! Reviewed on: 22nd July 2022

Life saving!

5
During the economic nightmare I suffered during Covid ( like many people) PayPlan hugely helped me get my finances back on track. Friendly and helpful every time I needed advise, and I’ll be forever grateful. Reviewed on: 22nd July 2022

Life savers

5
Payplan helped me to deal with my debts when I separated from my husband and had to leave my stressful job. I was afraid I was going to have to sell my house and move. They helped me to get my debts into perspective. I had contact with a case officer by phone and email, they have been very supportive during a difficult time. Thank you. Reviewed on: 22nd July 2022

So helpful

5
From start to finish pay plan have been fantastic with all the help and support it puts your mind at ease and they don't judge Reviewed on: 22nd July 2022

Fantastically Helpful

5
Always helpful and available. Straightforward processes and procedures. Couldn’t be better!! Reviewed on: 22nd July 2022

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