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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

A bad time made easier

5
A bad time for me: loss of my company and a brain tumour stopping me getting back on my feet, but they’re helping me through it, slowly but surely. Reviewed on: 21st July 2022

Helpful Organisation

5
PayPlan did for me successfully what two previous debt solution companies could not do. Their approach was quite straightforward and reassuring. I have found rest of mind since they started to provide Debt Management Service for me. Reviewed on: 21st July 2022

Breathing space

5
From beginning and during my plan, I have always been met with respect, helpfulness and understanding. Reviewed on: 21st July 2022

Life saver

5
You have probably heard this a million times this company will do this and this company will do that but with Payplan I couldn’t be more happier from the minute my wife called them and had a chat with them every thing was great I was so scared like many others out there I had to tell my wife about my money problems so she got in contact with PayPlan plus other companies, but others didn’t seem to care much Payplan asked questions which I was happy to answer with ease and there was no pressure at all, they got in touch with all my creditors which I kept trying to avoid and explained everything to them about my situation they then got back in touch with me and explained what was happening witch helped so much so if you’re in my situation please try Payplan give them a chance to sort everything out with you if I had one regret I wish I got in contact with them earlier Reviewed on: 21st July 2022

Excellent service

5
Great customer service and great help for my problems Reviewed on: 21st July 2022

A much less challenging life

5
Made my monthly payments manageable Reviewed on: 21st July 2022

Empathetic People

5
Payplan felt my experience with me. They made every effort to understand my situation and put themselves in my shoes and helped me. They gave me enough time to prepare for a review, and asked me what would be the best option for me. They put all the options on the table, pros and cons for me to make an informed decision. Thanks Payplan. Reviewed on: 21st July 2022

They helped me out of despair.

5
I got my life back and was able to get on with living. Reviewed on: 21st July 2022

got my life back

5
it's nice to fall asleep without thinking about money Reviewed on: 21st July 2022

A very civilised debt management company

5
Payplan has proven to be very helpful and understanding with regard to difficult debts, and always responsive to questions. Reviewed on: 21st July 2022

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