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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Understanding compassionate people

5
PayPlanPlus make it easy to sort your life out and achieve a brighter future Reviewed on: 21st July 2022
Simon Williamson's avatar
Simon Williamson

I've had an amazing customer experience. The support is always there and everyone is so friendly.

5
I was struggling with debt and thought i had no where to go. Now with payplan i can make affordable payments and get debt free with peace of mind. Im glad i chose payplan. Reviewed on: 21st July 2022
Mark Bull's avatar
Mark Bull

Excellent helpful company

5
Great people caring and helpful and professional made my life easier Reviewed on: 21st July 2022
Yvonne's avatar
Yvonne

Fabulous

5
Been a great experience so far, payplan have been so helpful and have given me hope. They have taken care of everything and found a plan that actually works for me. Reviewed on: 21st July 2022
Li Co's avatar
Li Co

Very nice people

5
I have been with payplan for a long time and the people are great and give you a lot of help and take the time to listen and just talk the truth Reviewed on: 21st July 2022
Phil moss's avatar
Phil moss

Help with no judgement!

5
Help when you need it without any judgement. Great staff. Reviewed on: 21st July 2022
Ffynnon 's avatar
Ffynnon

Very good to deal with queries and worries on the phone

5
Always been dealt with sympathetically over the phone and my worries understood as I have ill health Reviewed on: 21st July 2022
Debra Jackson's avatar
Debra Jackson

Life saving help

5
Tremendous help in getting on top of my debt problems - literally saved my life Reviewed on: 21st July 2022
James Symons's avatar
James Symons

Peace of mind

5
Lily & Laura have been incredibly helpful & put me at ease with my debts & showed me there is light at the end of the tunnel! So glad I finally spoke up and asked for help! Don’t suffer alone, get in touch with PayPlan! Reviewed on: 21st July 2022
nicolefaulks@hotmail.com's avatar
[email protected]

Now my only debt is one of gratitude

5
As I approach the end of my six-year IVA, I can appreciate now just how important my first call to PayPlan was. Being assigned the same Case Officer for the whole period gave me an anchor whenever I felt at sea. PayPlan offered me not only advice and guidance, but also patience, understanding and respect. I never ever felt judged. My annual reviews were always conducted efficiently, and with both care and kindness. I would recommend them to anyone struggling with seemingly insurmountable debts. My first call to Payplan, six years ago, was the first step in a process that has led away from fear and self-recrimination towards dignity and a positive future. And PayPlan has been with me every step of the way. Reviewed on: 21st July 2022
Angela's avatar
Angela

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