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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Always there to help you

5
Everything straight forward to set up and the stuff are always happy to help with any problems that come up Reviewed on: 21st July 2022

Helpful, proffesional and hard working

5
Payplan have helped me massivley at sorting my debts out i can not thank them enough for all their hard work and proffesional approach, i would reccomend thm to anyone facing debt worries as they have given me peace of mind. Reviewed on: 21st July 2022

When I approached Payplan to help me when I got into debt they made me feel at ease.

5
I can always contact Payplan if I want to find out how my plan is going and they are always courteous and listen to me with No judgement. Reviewed on: 21st July 2022

Weight off my shoulders

5
Absolutely brilliant. Very understanding with my situations and helped sort my finances out. Reviewed on: 21st July 2022

Understanding, supportive, non-judgemental

5
Anyone looking for debt management is not at a calm and peaceful time of their lives. Everyone I spoke to was friendly, understanding and just really sympathetic to how I'd got to where I was. Working with one person (James) meant that I could directly contact him about my case and any questions I had rather than going through to a call centre and having to explain things over and over. I was nervous and emotional, he was realistic and logical - and explained what would happen every step of the way, whatever decision was made. It was a very low point in my life, but a year later, I am still incredibly grateful to have been given my life back and the opportunity to have a second chance. Reviewed on: 21st July 2022

Great service

5
Great service, very happy with Payplan. I am so greatfulmi found them and made the call. I am just heading into my last year of my payment plan. I will be forever greatful of their service. Reviewed on: 21st July 2022

Lifesaver

5
Brilliant service and customer care Reviewed on: 21st July 2022

Very good

5
Very helpful in trying times you have my thanks Reviewed on: 21st July 2022

Freedom

5
Made my life happy again . The relief I felt once payplan took over was overwhelmed Reviewed on: 21st July 2022

Pay plan are amazing!

5
Pay plan helped me lift that weight I was carrying for years. I felt supported all the way and still do! Reviewed on: 21st July 2022

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