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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Help

5
Amazing help, fantastic service Reviewed on: 21st July 2022

Antony Harris

5
All good Reviewed on: 21st July 2022

Kind caring and not judgemental

5
Payplan has help me though some difficult times. Alway would reassure me when I was in a difficult position. Every time I had to make a phone call I always left the call relived that things had been sorted. I can’t thank this company enough for all that they have done for me. Reviewed on: 21st July 2022

Payplan

5
Payplan have provided help and support. Our advisor kstie henson explains everything. Easing our stress Reviewed on: 21st July 2022

Excellent company

4
Non judgemental advice and support available. Really valuable service Reviewed on: 21st July 2022

Excellent customer service

5
From the beginning, staff have been brilliant. Completely focussed on finding the best solution for me. Always helpful, always friendly. Reviewed on: 21st July 2022

Good so far

3
Have been with payplan for debt solutions around 2 years now and they have been great when it comes to assisting with issues. For example lower income/losing a job due to Covid they helped massively inputting a payment holiday until I found myself a new job. Reviewed on: 21st July 2022

In debt

5
Payplan are fabulous. They are there when it counts. Reviewed on: 21st July 2022

Very good

5
A good company , good support Reviewed on: 21st July 2022

Excellent communication

5
Peace of mind all the way , always at the end of the phone for advice and a huge relief to have there support Reviewed on: 21st July 2022

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