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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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96%
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Excellent service

5
They help me to process my debt. They supported until everything sorted from my creditor. Reviewed on: 21st July 2022
Michael Corpuz's avatar
Michael Corpuz

Helped stop me from doing the ultimate option

5
Their colleagues are amazing and when I was borderline suicidal about my debt, just to talk to the lady and she helped me so much and such a weight was lifted from my shoulders Reviewed on: 21st July 2022
Antony Marsden's avatar
Antony Marsden

Exceptional 1-2-1 support

5
PayPlan endeavour to work with you to find the best possible debt solution that suites your individual needs. A robust Income & Expenditure exercise is carried out to work out your surplus income to support the debt plan suggested. Friendly and knowledgeable staff always on hand to support, this is my experience. Reviewed on: 21st July 2022
Renesh's avatar
Renesh

I started sleeping at night

5
I had got myself into a mountain of debt with no way of getting out of it. I had many credit cards and was paying off the minimum and had also turned to payday lenders. With payplans help and advice I was able to create a workable budget and start paying my debts off. I have a long way to go especially as I am now retired but at least I don't dread the knock on the door and as the title says 'I sleep at night' Reviewed on: 21st July 2022
Michelle Farley's avatar
Michelle Farley

Great company

5
Had some issues which this company helped me get my finances back on track very helpful and supportive in lots of ways highly recommended Reviewed on: 21st July 2022
paul perch's avatar
paul perch

Relief for Life

5
When the world is closing in and it seems there is no way out, despair not, like an angel from heaven they make you live again with hope. Thank you PayPlan! Reviewed on: 21st July 2022
Kavington Nkonde's avatar
Kavington Nkonde

Not bad, could be better

3
Their debt solutions are no doubt very helpful, especially to people like myself who were struggling. My one request is that they improve their communication. Unanswered emails and direct messages. Reviewed on: 21st July 2022
Jonathan Ross's avatar
Jonathan Ross

Good service provided

5
All round good ans helpful always able to help and released a lot pressure Reviewed on: 21st July 2022
Lee's avatar
Lee

Changed my life

5
Due to long term health issues I had to give up work and rely on benefits. I slowly got into financial difficulties and one Christmas I realised I couldn't cope. I found Payplans contact details online, when I contacted them they were so understanding and put me at ease. Once a plan was agreed a big weight lifted of my shoulders. I put the phone down and wept with relief, there was light at the end of the tunnel. Any time I'm struggling to make a months payment, they are non judgemental and sort out a solution for that month. I will always be grateful to Payplan. Reviewed on: 21st July 2022
Frank Fisher's avatar
Frank Fisher

Onwards to Freedom

5
I had made several enquiries with other companies for help to sort out my finances, the state of which were beginning to worry me. Payplan totally sorted my muddle out for me and thereby, with my first telephone conversation with them, took a weight off my shoulders. I would recommend them every time. Reviewed on: 21st July 2022
Wendy Oakley's avatar
Wendy Oakley

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