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Petgevity: Pet Insurance reviews

4.55
Based on 271 reviews, last reviewed 27th Mar 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

4

My renewal quote was quite high, but after speaking... My renewal quote was quite high, but after speaking to someone at petsure they brought it down to almost what it was the previous year. Reviewed on: 4th September 2024
Charlotte V's avatar
Charlotte V

Latest lowest rating:

1

Will do anything not to pay your claim. Will do anything not to pay your claim. Ignored advice from 2 vets saying illness was mot pre existing and refused to pay out. STAY CLEAR.. Very poor ... Read more Reviewed on: 27th March 2025
Gary M's avatar
Gary M

About this product

Finding the right pet insurance policy can be difficult with so many providers on the market. At Smart Money People, we want to make this process easier for you. We collect Petgevity pet insurance reviews to give you valuable insight into the provider.

Petgevity offers insurance policies for cats and dogs. There are specialist policies available for elderly pets, kittens, puppies and pets with pre-existing conditions. Petgevity has a multi-pet policy for pet owners that have multiple animals to insure.

If you’re considering Petgevity as your next pet insurance provider, check out our reviews. Learn what animals policyholders have insured with Petgevity and which policy they opted for. Find out how satisfied customers have been with their policies and whether they would recommend the provider. Learn more about Petgevity customer service and claims process. All of this and more can be found in our Petgevity pet insurance reviews.

Have you ever had a pet insurance policy with Petgevity? Share your honest experience with our Smart Money People community. Why did you choose Petgevity, and has the provider lived up to your expectations? Have you found the policy to cover all of your pet's needs? Have you had any experience with the customer service team or claims process? Would you renew your policy with Petgevity? Whether good or bad, write a Petgevity pet insurance review today. Together, we can help people like you make better financial decisions.

Reviews prior to 15th March 2025 were for this business under its former name.

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Petgevity Pet Insurance reviews (271)

very clear and easy to set up

5
I have not made any claim yet but as a start up very friendly customer service and easy to register 27/7 free vet consultation online Reviewed on: 8th September 2023

More for Less

5
I saved £11 per month using Petsure than the company offered by my vet and got better coverage. Reviewed on: 8th September 2023

Great Value

5
So i thankfully have not had to submit a claim but i have found this pet insurance to be the best value for money currently. It offers everything i need for my pets and is very flexible in terms of price. I am very happy with petsure Reviewed on: 8th September 2023

Great Pet Insurance

5
Have always had super helpful customer service and good value insurance. One of the only companies that would insure my adopted cat with medical conditions. Reviewed on: 8th September 2023

Excellent value for money

5
The only reasonable insurers that cover pre existing conditions. Reviewed on: 8th September 2023

Great insurance company

5
Just switched from Petplan to Petsure. Better price and more benefits Reviewed on: 8th September 2023

Professional

5
A very professional experience. Great value for money Reviewed on: 8th September 2023

No quibble insurance

5
Straight forward and easy to use pet insurance who make claiming straightforward. Quick response to claims and payments processed easily Reviewed on: 8th September 2023

The best experience

5
I was struggling to get a better policy for my dog as she had previously had a UTI. Pet sure were amazing at reassuring me that my dog could have the maximum cover, and provided me with the best deal compared to any other insurer. The website was easy to navigate and the call handlers/web chat advisors were all amazingly friendly. Will always stay with petsure now! My baby girl will have the best cover possible thanks to them and I will be forever grateful. Reviewed on: 8th September 2023

Pre-existing conditions

5
They had the best support I’ve found online for owners whose pets have pre-existing conditions. Reviewed on: 8th September 2023

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