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Petgevity: Pet insurance reviews

4.09
Based on 274 reviews, last reviewed 26th Nov 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
4%

Latest highest rating:

5

Fantastic pet insurer My dog was seriously unwell meaning I incurred nearly £2,000 of vet fees. PetGevity provided great communication on the status of my claim and it was ... Read more Reviewed on: 26th November 2025
Katy K's avatar
Katy K

Latest lowest rating:

1

I will be cancelling policy, my experience of dealin... I will be cancelling policy, my experience of dealing with a claim is they will wriggle out of paying any way possible Reviewed on: 22nd September 2025
Steve t's avatar
Steve t

About this product

Petgevity offer lifetime cat insurance or dog insurance policies.

With Petgevity Lifetime Plus policies, your pet can be covered if they have pre-existing conditions. You also get unlimited access to FirstVet video calls 24/7 for expert vet advice. There are no upper age limits for senior dogs or older cats.

Petgevity pet insurance reviews help you find out what it’s like to be a customer. If you’ve used Petgevity before, you can also leave a review and share your experience.

Reviews prior to 15th March 2025 were for this business under its former name.

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Petgevity Pet insurance reviews (274)

Super support for Pre existing conditions

5
Amazing support for Pre existing conditions even within the 2 Year standard window Reviewed on: 8th September 2023

Amazing

5
Im so happy with this pet insurance! Even with a existing condition I feel I’m totally on the safe side. Thank you Reviewed on: 8th September 2023

Straightforward Quality Pet Insurance

5
Easy sign up process, with clearly explained cover levels, all at a reasonable price. Reviewed on: 8th September 2023

very clear and easy to set up

5
I have not made any claim yet but as a start up very friendly customer service and easy to register 27/7 free vet consultation online Reviewed on: 8th September 2023

More for Less

5
I saved £11 per month using Petsure than the company offered by my vet and got better coverage. Reviewed on: 8th September 2023

Great Value

5
So i thankfully have not had to submit a claim but i have found this pet insurance to be the best value for money currently. It offers everything i need for my pets and is very flexible in terms of price. I am very happy with petsure Reviewed on: 8th September 2023

Great Pet Insurance

5
Have always had super helpful customer service and good value insurance. One of the only companies that would insure my adopted cat with medical conditions. Reviewed on: 8th September 2023

Excellent value for money

5
The only reasonable insurers that cover pre existing conditions. Reviewed on: 8th September 2023

Great insurance company

5
Just switched from Petplan to Petsure. Better price and more benefits Reviewed on: 8th September 2023

Professional

5
A very professional experience. Great value for money Reviewed on: 8th September 2023

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