Pets At Home Reviews

  Ratings based on 5 reviews       Last review 3 months ago    

Pets At Home are a specialist pet retailer who also offer pet insurance. Smart Money People is the place for Pets At Home reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Overall Rating

Great

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Pets At Home Review Insight

What are people saying in their reviews?

Ease

100% of feedback is Process related

Customer profile

Top Age Profile: 65+

Top Channel Preference: Online

Pets At Home Products 5

Pet Insurance

Very good value

Very easy to fill in and helpful

Reviewed on 19th September 2020
Wendy Drummond's avatar
Wendy Drummond
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Pet Insurance

Find this is so helpful

My experience have been good and they are so helpful in everything

Reviewed on 12th August 2020
Ve Flynn's avatar
Ve Flynn
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Pet Insurance

Excellent service

Cheap and affordable service with excellent customer care provided.

Reviewed on 10th July 2019
John's avatar
John
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Pet Insurance

The most appalling insurance provider

Pets At Home Insurance is the most appalling insurance provider on the market. They are quick renew your policy and take your money, but when the time comes that you actually really need to use it, they will fight you every step of the way. My dog... Read more

Pets At Home Insurance is the most appalling insurance provider on the market. They are quick renew your policy and take your money, but when the time comes that you actually really need to use it, they will fight you every step of the way. My dog Huxley was diagnosed with a Type III Luxating patella on both of her hind legs. This was my first and last time filing a claim with them. They declined to cover the expenses because they believed she had a pre-existing condition. You may ask what the pre-existing condition? Well when she was a puppy she had a mild irritation to her right hind leg’s nail from dirt. That justified a direct connection from dirt in the paw to a luxating patella. The vet and the orthopedic surgeon tried to explain that there is no connection, what so ever, with the two conditions. Thank you Pets at Home for not being there when we really needed you. You are a horrible company.

Reviewed on 23rd August 2016
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david
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Pet Insurance

Pet Insurance Reviewer

RELIABLE AND PROFESSIONAL. JUST WHAT THE DOCTOR ORDERED

Reviewed on 22nd July 2016
John Cunningham's avatar
John Cunningham
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