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Pets At Home Reviews

Ratings based on 2 reviews Last review 2 years ago
3 / 5Good overall rating

Pets At Home are a specialist pet retailer who also offer pet insurance. Smart Money People is the place for Pets At Home reviews. Read and write reviews to help increase trust and transparency in Financial Services.

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Your Pets At Home Reviews (2)

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23rd August 2016

The most appalling insurance provider

Pets At Home Insurance is the most appalling insurance provider on the market. They are quick renew your policy and take your money, but when the time comes that you actually really need to use it, they will fight you every step of the way. My dog...

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Pets At Home Insurance is the most appalling insurance provider on the market. They are quick renew your policy and take your money, but when the time comes that you actually really need to use it, they will fight you every step of the way. My dog Huxley was diagnosed with a Type III Luxating patella on both of her hind legs. This was my first and last time filing a claim with them. They declined to cover the expenses because they believed she had a pre-existing condition. You may ask what the pre-existing condition? Well when she was a puppy she had a mild irritation to her right hind leg’s nail from dirt. That justified a direct connection from dirt in the paw to a luxating patella. The vet and the orthopedic surgeon tried to explain that there is no connection, what so ever, with the two conditions. Thank you Pets at Home for not being there when we really needed you. You are a horrible company.