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Plane Saver Credit Union reviews

Planesaver Credit Union logo
Rated Excellent • 4.82/5

Plane Saver Credit Union reviews

Verified business Last reviewed within 7 days
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  • Award winning organisation
    Award winning organisation
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 7,707 product reviews

Average score of 4.82/5
5 star
92%
4 star
7%
3 star
1%
2 star
0%
1 star
0%
Reviews for Plane Saver Credit Union have trended negatively over the past 90 days

Plane Saver Credit Union makes saving and borrowing straightforward with friendly staff and easy-to-use apps. Their loans come with fair rates and helpful repayment plans, often taken directly from your salary, which many find stress-free. While the customer service shines, a few feel loan approvals can be tough and savings interest is a bit low.

Positive themes

  • Plane Saver Credit Union’s customer service is friendly, helpful, and always ready to assist.
  • Loans from Plane Saver Credit Union are easy to apply for with quick approvals and fair interest rates.
  • The Plane Saver Credit Union app is simple to use and makes managing savings and loans a breeze.

Negative themes

  • Some find loan approvals tough or get declined despite regular payments or savings.
  • Savings interest rates and dividends are often seen as low or not very rewarding.
  • A few have had issues accessing savings when in financial trouble causing serious problems.
Summarised by AI
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About Plane Saver Credit Union

Plane Saver is a not-for-profit financial cooperative, owned and controlled by its members.

Plane Saver was founded in 1993 by a group of British Airways Engineers who wanted to provide flexible savings and affordable loans to their colleagues. Plane Saver now has over 25,500 members and is one of the largest Credit Unions in the UK.

Plane Saver provide loans and savings products to its members.

Plane Saver Credit Union at a glance

Contact details

Phone
0208 607 5020
Email
[email protected]
Main address
Profile West, 950 Great West Road, Brentford, TW8 9ES
Social media

Reviews for Plane Saver Credit Union

Showing 11 of 7707 company reviews • Last reviewed within 7 days

All good, easy and straight forward

Savings • 13th June 2026

All good, easy and straight forward

{"display":"Melwin ","full_name":"Melwin ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Great team

Loans • 13th June 2026

Great team ,they welcome you and attends to your needs

{"display":"Rolex d","full_name":"Rolex d","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Exceptional Customer Service Experience

    I transferred funds to my savings account, thinking they would go directly into my ISA account. Unfortunately, I used the wrong reference number, and the... I transferred funds to my savings account, thinking they would go directly into my ISA account. Unfortunately, I used the wrong reference number, and the money was credited to my Regular Saver account instead. A few weeks later, when I checked my account, I realised my mistake. The team was incredibly helpful and understanding. They kindly arranged for the funds to be transferred into my ISA and even backdated the transfer so that I didn't lose out on any interest. I really appreciated their excellent customer service and willingness to resolve the issue so fairly and efficiently. Read more Read less

    {"display":"Trudz","full_name":"Trudz","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Trudz 12th June 2026
  • 5.00/5

    I have been a member of Plane Saver for close to 30...

    I have been a member of Plane Saver for close to 30 years, and have always had excellent service from all the staff I have had dealings with.

    {"display":"Arthur P","full_name":"Arthur P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Arthur P 12th June 2026
  • 5.00/5

    Easy to do business with!

    I am new to Plane Saver but will definitely recommend the company to my friends and family

    {"display":"Elizabeth M","full_name":"Elizabeth M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Elizabeth M 12th June 2026
  • 5.00/5

    Always good.

    Always good. Never had any problems with them and the customer service is knowledgeable and answer quick. Saving rates are good

    {"display":"VCE","full_name":"VCE","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    VCE 11th June 2026
  • 5.00/5

    Very helpful.

    Very helpful. It has helped me save money which l have used in times of need.

    {"display":"Siphephile M","full_name":"Siphephile M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Siphephile M 11th June 2026
  • 5.00/5

    A convenient savings and loans tool

    I have saved and taken loans with Plane Saver and I found it very handy to see how the interest is charged on a reducing... I have saved and taken loans with Plane Saver and I found it very handy to see how the interest is charged on a reducing balance as I paid it off which also helped me to keep saving at the the same time. Read more Read less

    {"display":"Clashcroft","full_name":"Clashcroft","avatar":{"url":"\/uploads\/avatars\/users\/368005.png"}}'s avatar
    Savings
    Clashcroft 11th June 2026
  • 5.00/5

    This is best credit union I ever know

    This is best credit union I ever know

    {"display":"Adeniyi O","full_name":"Adeniyi O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Adeniyi O 10th June 2026
  • 5.00/5

    I have nice experience with credit.

    I have nice experience with credit.

    {"display":"Teresa K","full_name":"Teresa K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Teresa K 10th June 2026
  • 5.00/5

    Very helpful and excellent Customer service

    Very helpful and excellent Customer service

    {"display":"Regina L","full_name":"Regina L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Regina L 10th June 2026

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