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Tamasin E

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Review of the Suits Me, Personal account:

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Not had a good experience so far

Not had a good experience so far. It’s almost impossible to get in contact via telephone and live chat. The waiting times are ridiculous. In fact, I think I’ve only been able to speak to somebody via phone or live chat only once. I’ve had to either put the phone down or disconnect the live chat because I’ve been in a queue for over an hour and still have not made contact with an agent. Reviewed on: 5th March 2025

Reply from Suits Me We sincerely apologise for the difficulty you've had in reaching us. We understand how frustrating long wait times can be, and we're actively working to improve our response times. If you still need assistance, please reach out via email or live chat, and we'll do our best to get back to you as soon as possible. Response date: 11th March 2025

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