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Chorley Member Feedback

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All reviews (123)

Review of the Chorley Building Society, Mortgages:

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Covid-19 mortgage holiday

Chorley actioned my request for a mortgage holiday quickly and efficiently, unlike some other lenders. They were courteous and polite. No hesitation in recommending. Reviewed on: 23rd April 2020

Review of the Chorley Building Society, Mortgages:

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Providing confidence

I felt like I had a partnership with Chorley and appreciate all of the support provided to give me confidence in such a big part of my life. Sue, my mortgage advisor was amazing and I am grateful for everything Sue and the team have provided! Reviewed on: 23rd April 2020

Review of the Chorley Building Society, Savings:

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A very personable experience.

Julie was fantastic in her personable approach and adapted the conversation thinking outside of normal procedures. I asked could I answer a different security question other than my DOB, given she was calling from an blocked number. Usually with dealing with the Chorley I find them too old fashioned and “computer says no” approach but Julie was not like this and didn’t stick rigidly to the rules. We had a good conversation and she was a pleasure to do business with. If all of the team were like her I’d recommend you more. Reviewed on: 20th April 2020

Review of the Chorley Building Society, Savings:

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Efficient, friendly, secure and explained.

An unexpected call to check account details for a savings payout, was handled efficiently securely and fully explained by Julie in a friendly way. Reviewed on: 20th April 2020

Review of the Chorley Building Society, Savings:

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Very efficient and friendly

Had a phone call from Julie regarding my account. She was extremely efficient and friendly. Reviewed on: 20th April 2020

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