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Chorley Member Feedback

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All reviews (123)

Review of the Chorley Building Society, Mortgages:

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excellent service

mark rothwell could not have been more professional and efficient in dealing with our mortgage Reviewed on: 25th May 2023

Review of the Chorley Building Society, Savings:

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Efficient and Friendly

Chorley Building Society has competitive savings rates and also feels part of the community. You are attended to promptly by friendly, efficient, helpful staff and I have never been left waiting. It's so good to deal with real people. Reviewed on: 16th March 2023

Review of the Chorley Building Society, Mortgages:

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Chat re change of mortgage product

Candice was extremely helpful. She immediately understood our situation and offered us alternative approaches to achieve our objective. She talked it through carefully and helped us to make the best choice for us. Reviewed on: 22nd February 2023

Review of the Chorley Building Society, Mortgages:

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Great costumer service

Mortgage advisor and Underwriter Kate Shawcross has provided exceptional support for our product review and the extension of our mortgage term. She has been friendly, efficient and answered all of our questions fully and in a timely manor. We also appreciated Kate's flexibility with scheduling phone calls. When we requested longer to make a decision on products she was supportive and happy to reschedule a meeting. Overall great costumer service and a wonderful experience, thanks Kate! Reviewed on: 20th January 2023

Review of the Chorley Building Society, Savings:

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joint working

I would like to thank Georgia Collier Customer Service Advisor for all her help and support to resolve an issue for a vulnerable individual who is under the care and support of services. Georgia was able to offer a resolution within a short time scale, was empathetic to the situation and supported joint working. many thanks Reviewed on: 6th September 2022

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