Maureen Russell's community profile page

Write a review

Go to business site

Viewing profile for,

Maureen Russell

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the One Call Insurance, Car insurance broker:

View on product page

No human being to speak to - ALL AI

I wanted to speak to someone about swapping my existing car insurance over to a new car and could not speak to a human being on the phone for love nor money. Some of us elderly customers would appreciate just a little bit of courtesy and be able to help us through these changes. It's infuriating when you can't speak to anyone and you can't work the stupid questions you ask. Reviewed on: 9th October 2025

Maureen Russell

1 user marked as helpful

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.