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Nick S

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Review of the Homeprotect, Home insurance:

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I've held a policy for over 10 years and never had t...

I've held a policy for over 10 years and never had to make any sort of claim so can't comment on the insurance side but one thing that really annoys me is the £25 admin fee to change or remove higher value items from my policy. I recently removed 10k worth of bikes from my policy which didn't reduce the monthly payments at all and with the added admin fee my direct debit actually went up slightly so paying more for less. I was charged again to add a couple of higher than standard cover value items and some of those listed were spelt incorrectly so I hope this would invalidate my cover on those as the items and policy don't match letter for letter even if common sense would tell you they're the same item. I know some insurance companies love a technicality to avoid a payout in the event of a claim so I hope they don't hold their own typo against me if I ever need to make a claim. I've looked on comparison sites and I'd only save about £10 a month for the same cover in a switch and I can't be bothered with the admin. I'm only still a customer because of my own apathy not because home protect are good in any way just fine despite my admin charges niggle and an ok price for cover. Reviewed on: 25th October 2025

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