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All reviews (41)

Review of the NatWest, Fixed Rate Mortgage:

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three year fixed rate mortgage.

We had a three year fixed rate mortgage. Everything was smooth, bar a few minor hiccups. Reviewed on: 24th May 2024

Review of the Swinton Insurance, Home Insurance:

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Inept

I have a combined buildings and contents policy with Swinton, I massively regret going for the cheapest option. Swinton don't actually seem to do anything, if you call them, you actually are calling a company called marker study, every part of the policy is farmed out to a different company, meaning it is close to impossible to actually get anyone to take responsibility, they all try to blame the other companies. They have been a nightmare to deal with, being passed from company to company with no accountability. Reviewed on: 30th August 2023

Review of the NatWest, Fixed Rate Mortgage:

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Easy to manage Mortgage

~Very easy to use via the app, easy to contact and fast response time too. Reviewed on: 11th March 2023

Review of the Virgin Money, Essential current account (discontinued):

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Not great, not terrible

The app is a pain in the neck, it frequently has problems and now no longer even works on my ipad. Otherwise ok Reviewed on: 4th February 2023

Review of the Virgin Money, Essential current account (discontinued):

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Hard to use app

I joined Virgin to get the free wine, most of the bottles were not very good but to be fair there were a couple of excellent wines in there. The app is not very user friendly and the interface is hard to use compared to Nationwide or HSBC for example. Customer service is so-so. all in all, they need to do a lot to improve. Reviewed on: 21st February 2021

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