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All reviews (37)

Review of the Virgin Money, Essential Current Account:

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Hard to use app

I joined Virgin to get the free wine, most of the bottles were not very good but to be fair there were a couple of excellent wines in there. The app is not very user friendly and the interface is hard to use compared to Nationwide or HSBC for example. Customer service is so-so. all in all, they need to do a lot to improve. Reviewed on: 21st February 2021

Review of the Admiral, Home Insurance:

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Weaseled out of a claim

I made a very normal claim, covered by insurance, they squirmed their way out of paying. Never again use them! Reviewed on: 23rd July 2020

nat

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Review of the Debenhams, Travel Insurance:

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covers nothing

I had platinum insurance but when I claimed for cancellation of holiday costs, they were not covered. Would not use them again Reviewed on: 9th July 2020

Review of the Bestinvest, Pension:

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Lazy and inept on their best days

I have a SIPP with BESTINVEST, worst financial decision I ever made. They massively increased the cost by adding a £120 yearl charge on top of their fees. The website is slow and frequently is unable to perform transactions. Avoid Reviewed on: 9th July 2020

Review of the Bestinvest, Pension:

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Fairly easy to buy shares, but very expensive

I have a SIPP which I run myself. Bestinvest suddenly introduced and enormous £120 charge p.a. This is on top of all of the other fees they charge. Their customer service is not very good but not terrible, but this new charge means I am looking to move away as soon as practical Reviewed on: 22nd November 2019

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