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Dom K

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Review of the Lendable, Personal loan:

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polite and helpful

several times i had to amend my diirect debit the person on the line was polite and helpful Reviewed on: 31st March 2026

Reply from Lendable Hello Dom, Thank you for your review. We are very pleased to hear that whenever you needed to amend your Direct Debit, our team was polite and helpful in assisting you. At Lendable, we understand that personal circumstances can change, and our policy is to provide flexible, supportive customer service to help you manage your repayments effectively. We strive to make these adjustments as seamless as possible, ensuring our team is equipped to provide professional guidance while prioritizing your financial well-being. Your feedback regarding the quality of our support is greatly appreciated. For security and privacy reasons, we cannot discuss the specific details of your Direct Debit amendments, your repayment history, or any account-level arrangements on this public forum. We are committed to maintaining the highest standards of confidentiality for your financial data. As you had a positive experience with our team but provided a 3-star rating, we would love to learn if there are any other areas where we can improve our service to reach a 5-star standard. Please feel free to share any further thoughts with us at [email protected]. Best regards, The Lendable Team Response date: 13th April 2026

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