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Bethany S

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Review of the Lendable, Personal loan:

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Brilliant staff slow pending payments

The customer service staff are brilliant really helpful when sorting technical issues Reviewed on: 1st April 2026

Reply from Lendable Hello Bethany, Thank you for your review. We are absolutely delighted to hear that you found our customer service staff to be "brilliant" and that they were able to provide the help you needed to resolve your technical issues. At Lendable, our policy is to provide a seamless digital experience, but we know that technology can sometimes be a challenge. That is why we invest heavily in a dedicated support team trained to handle technical hurdles with efficiency and empathy. We believe that professional, human support is the backbone of a great financial service, and we are glad our team was there to assist you. For security and privacy reasons, we cannot discuss the specific nature of the technical issues you faced or any details regarding your account on this public forum. We are committed to keeping your personal and financial information strictly confidential. Since you had such a positive experience with our team but provided a 3-star rating, we would love to know if there were any other factors—perhaps regarding our products or the initial technical experience itself—that we could improve to earn a 5-star score from you in the future. Please feel free to share your thoughts at [email protected]. Best regards, The Lendable Team Response date: 13th April 2026

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