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jane m

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Review of the Lendable, Personal loan:

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I had to move my payment date due to changing jobs b...

I had to move my payment date due to changing jobs but it went as a missed payment Reviewed on: 12th April 2026

Reply from Lendable Dear Jane, Thank you for your review and for your 4-star rating. We understand that life changes, such as moving to a new job, can necessitate adjustments to your financial schedule, and we appreciate you keeping us informed. We are sorry to hear that there was a misunderstanding regarding your payment date change. At Lendable, we aim to be as flexible as possible when a customer needs to move their scheduled payment. However, our policy generally requires these requests to be made within a specific timeframe before the original payment is due. If a change is requested outside of this window or after a payment has already been attempted, the system may automatically record the status based on the original agreement terms. For security and privacy reasons, we cannot discuss your specific account history, payment status, or any potential credit reporting details on this public forum. We are committed to protecting your sensitive financial data and ensuring your privacy. We would like to look into this for you to ensure everything is recorded correctly. Please contact our dedicated support team at [email protected] so we can review your account and provide further assistance regarding your payment schedule. Best regards, The Lendable Team Response date: 14th April 2026

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