H&R Member Feedback's community profile page

Write a review

Go to business site

Viewing profile for,

H&R Member Feedback

1333

Total reviews written

Helpful marks given to their reviews

983

Times reviews seen

All reviews (1333)

Review of the Hinckley & Rugby Building Society, Mortgages:

View on product page

Good Service, slightly slow procedure

Really good clear communications and best deal available, I felt the time it took to complete was longer than expected but probably still an effect from covid restrictions, working from home etc Reviewed on: 14th June 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 15th June 2022

Review of the Hinckley & Rugby Building Society, Mortgages:

View on product page

Mixed feelings.

I would start by firstly praising Sylwia - she is such an asset to your team & had I only dealt with her id have been screaming only good things from the rooftops about H&R she is exceptional. However, other members of the team & a few things after the initial acceptance really let you know and nearly cost us our move out date which upset both vendor and buyers. The employment reference was a joke - after stating a few times my partners boss hadn’t received and email it took weeks to sort because you’d only accept an email - more so the lazy and careless attitude of whoever it was doing that part was frustrating. - then she’d not sent out solicitor their copy of the mortgage offer so 4 days later I chased and nothing. That put us behind & then having to wait an extra two days to clarify that we weren’t needing to pay an exit fee meant that we signed and exchanged the day of our move it was stressful and unorganised it could’ve been avoided. Reviewed on: 14th June 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 15th June 2022

Review of the Hinckley & Rugby Building Society, Savings:

View on product page

Excellent customer service

We’ve been looking for a savings account that we doesn’t have to be online only , They set everything up for us at the Hinckley and rugby branch in Broughton Astley. Thanks for making it straight forward for us . Reviewed on: 14th June 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th June 2022

Review of the Hinckley & Rugby Building Society, Savings:

View on product page

Savings made easy

I wanted to transfer some of my savings to a two year bond. This was made easy for me by the staff at the Rugby branch providing me with all the assistance I needed to do this and also explaining to me how the product operates. Thank you Reviewed on: 13th June 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th June 2022

Review of the Hinckley & Rugby Building Society, Savings:

View on product page

Lutterworth stars

Lutterworth branch always deliver fantastic service. Helpful, knowledgeable and patient. Reviewed on: 13th June 2022

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 14th June 2022

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.