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H&R Member Feedback

1333

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All reviews (1333)

Review of the Hinckley & Rugby Building Society, Savings:

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Splendid local building society

The H&R website is good and it's easy to find the information required. Interest rates on savings are competitive. In the Rugby branch the staff are friendly and efficient. Reviewed on: 11th November 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. We’re so happy that you were pleased with the service you received in our branch. Our staff members always strive to be as helpful as possible and will be delighted to hear that you had such a positive experience. Response date: 12th November 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Excellent customer service

Putting money on deposit for a church is not easy, but Hinckley and Rugby made it as easy as possible, and their customer service in terms of keeping me informed about progress with the application was excellent (including correcting an error on the application form). They have been a pleasure to deal with. Reviewed on: 6th November 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. We’re so happy that you were pleased with the service you received. Our team members always strive to be as helpful as possible and will be delighted to hear that you had such a positive experience. Response date: 8th November 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Excellent friendly service

I was greeted politely when I approached the counter. The cashier clearly explained the regulations of the account I was interesting in opening & was polite & friendly while she dealt with my request. Reviewed on: 4th November 2021

Reply from Hinckley & Rugby Building Society Thank you for your kind feedback. We know that our members love our branches and receiving your review has only confirmed that! We appreciate you taking the time to share your views. Response date: 5th November 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Great service , on Charity Account

very helpful to choose the right account and very helpful to get the account up and running Reviewed on: 3rd November 2021

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide your review. Our branch staff pride themselves on delivering an efficient and helpful experience to customers and will be pleased to know you were happy with the service you received. Response date: 4th November 2021

Review of the Hinckley & Rugby Building Society, Mortgages:

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Mortgage renewal

Good efficient process. Very helpful Reviewed on: 3rd November 2021

Reply from Hinckley & Rugby Building Society Thank you for your wonderful review. Our mortgage team are always on hand to offer assistance and will be thrilled to hear that you had such a positive experience. Response date: 3rd November 2021

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