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H&R Member Feedback

1333

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All reviews (1333)

Review of the Hinckley & Rugby Building Society, Mortgages:

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Self-build mortgage

The underwriting process was infuriatingly slow Reviewed on: 3rd June 2021

Reply from Hinckley & Rugby Building Society Thank you for your feedback. We’re sorry to hear you were not satisfied with the service you received. Your comments will be passed on and discussed with the team. Response date: 4th June 2021

Review of the Hinckley & Rugby Building Society, Mortgages:

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Later life mortgage

My application was dealt with in a fast and friendly manner. It was a great relief and help to me to be able to get a mortgage at my age (72). Reviewed on: 3rd June 2021

Reply from Hinckley & Rugby Building Society Thank you for your wonderful review. Our mortgage team are always on hand to offer assistance and will be thrilled to hear that you had such a positive experience. Response date: 4th June 2021

Review of the Hinckley & Rugby Building Society, Mortgages:

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Excellent

Very good service really quick and easy mortgage service very helpful! Reviewed on: 3rd June 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. Our mortgage team are constantly striving to ensure they provide the highest level of service to our customers and will be delighted to know how happy you are with the service you received. Response date: 4th June 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Old Fashioned Service!

H&R provide exactly what they say. Traditional service with a modern twist. Actual humans you can talk to, and who help you without assuming you should know all the answers. Reviewed on: 2nd June 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. We’re so happy that you were pleased with the service you received in our branch. Our staff members always strive to be as helpful as possible and will be delighted to hear that you had such a positive experience. Response date: 3rd June 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Excellent service throughout.

Couldn't fault anything. Very efficient staff. Felt very valued. Happy customer. Reviewed on: 29th May 2021

Reply from Hinckley & Rugby Building Society Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience with us and look forward to assisting you again. Response date: 1st June 2021

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