Smart Money People Logo
User profile avatar

Viewing profile for,

H&R Member Feedback

1333

Total reviews written

1

Helpful marks given to their reviews

1011

Times reviews seen

All reviews (1333)
Review of the Hinckley & Rugby Building Society, Mortgages:
View on product page

excellent service provided by staff at Castle Street office.

5
Good service and very efficient. Reviewed on: 20th January 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 21st January 2021
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society
Review of the Hinckley & Rugby Building Society, Savings:
View on product page

Great service

5
Quick, efficient and safe! Easy to complete. Reviewed on: 20th January 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 21st January 2021
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society
Review of the Hinckley & Rugby Building Society, Savings:
View on product page

Friendly, helpful, knowledgeable

5
Consistently excellent service, always helpful and understanding. Completely professional. Reviewed on: 20th January 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 21st January 2021
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society
Review of the Hinckley & Rugby Building Society, Savings:
View on product page

Slightly annoying

3
I can't decide whether my age makes understanding your renewal papers difficult or they are confusing . I have similar investments with Nationwide but their renewals appear to be far less frustrating Reviewed on: 20th January 2021
Reply from Hinckley & Rugby Building Society Thank you, we appreciate your feedback and have passed your comments onto the team that issue the maturity documents, if there are any issues that you feel need clarification please call one of our branches and the staff will be happy to talk through the documents. Response date: 21st January 2021
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society
Review of the Hinckley & Rugby Building Society, Savings:
View on product page

Good local service

4
A local bank although not internet based it is fast and efficient. I'm usually looking out for good interest rates and I feel that recently H&R has come up to speed. Reviewed on: 19th January 2021
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 21st January 2021
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.

Collage of people