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All reviews (1333)

Review of the Hinckley & Rugby Building Society, Savings:

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Hinckley Branch

Friendly helpful staff and acceptable interest rates Reviewed on: 29th February 2020

Review of the Hinckley & Rugby Building Society, Savings:

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just right for me!

We were given advise by Rachel at Broughton Astley branch. She wasn’t at all pushy but answered everything we ask and was most helpful. Reviewed on: 24th February 2020

Review of the Hinckley & Rugby Building Society, Savings:

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Local business and brilliant service

Local branch staff are polite and efficient . Take time to speak to you. Lovely Reviewed on: 13th February 2020

Review of the Hinckley & Rugby Building Society, Mortgages:

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Snail pace incompetence.

Three months to get a mortgage completed. and not even the one we desired. They would only make the offer to one borrower solely when we wanted two borrowers. How is one person more financially sound than two people earning? You basically have to prove that you really don’t need a loan because you have so much money to cover any possible default. The solicitors they use are a joke. I new more about conveyancing than them from previous house purchases. They must be trainees reading from a script. If you asked a question, they had to call you back with the answer. Every call required a 2 minute series of ‘security’ questions before you could have a conversation. The best form we received to fill in was ‘did we have any connections to Persons of Political Influence’. Such a judgemental question and what on earth has it to do with a simple domestic mortgage? Reviewed on: 12th February 2020

Review of the Hinckley & Rugby Building Society, Mortgages:

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Polite and helpful staff

Polite and helpful staff. Downside was a ‘tick box’ system that required documentation that was unnecessary. Reviewed on: 12th February 2020

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