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1333

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All reviews (1333)

Review of the Hinckley & Rugby Building Society, Savings:

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service fine but...

disappointed I'd need to forward my passbook to withdraw -- a second phone call should be enough, seeing as one was enough to arrange it in the first place. Reviewed on: 27th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 28th February 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Excellent product

Excellent regular savings product with good and quick customer service. Only downside is that a little "clunky", i.e. too much had to be done with hard copy both ways. Reviewed on: 27th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 28th February 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Good product; fair rate of interest; easy to understand

Straightforward to complete the Application Form. However, it would have been easier still had there been a web-based facility. Service swift and courteous Reviewed on: 24th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Banking as it should be.

Having been into another bank that day wanting to move my money to an account that would earn me more interest I was told I would have to book an appointment. The first available appointment was 14/04 so going in to Hinckley and Rugby Building Society and being able to sort my accounts out there and then was a breath of fresh air. The counter staff were polite and helpful and made the process easy. Reviewed on: 24th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Prompt efficient and very helpful

Looking to invest on a monthly basis. I looked online and found your 30 Day Notice Regular Saver, printed off the application form and posted with my initial deposit. I received a follow up phone call to say my account had been opened and that a welcome letter was in the post. It was explained that the passbook would follow. I was also told I could set up a standing order and that my welcome letter would outline everything. My welcome letter has been received and I have now set up my standing order. Thank you the service I have received has been excellent. Reviewed on: 24th February 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 27th February 2023

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