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H&R Member Feedback

1333

Total reviews written

1

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983

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All reviews (1333)

Review of the Hinckley & Rugby Building Society, Savings:

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Quick and efficient service

5

We had details explained clearly about our request to invest in a savings account. The staff behind the counter were Beccy and Gary. Reviewed on: 19th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 20th January 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Fast and friendly

5

I got a very friendly call from HRBS about a new ISA bond I was opening with them. I loved that when they first spoke to me, they explained the context of their call and only then asked me to provide security information to prove they were speaking to the right person. So many other banks and building societies ring you up, but won't explain why they're calling you until after YOU give them security information about yourself to prove who you are. I find that dangerous, and refuse to talk to them. This wasn't necessary with HRBS, and made a refreshing and sensible change. The application process was handled incredibly quickly, too. Reviewed on: 19th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 20th January 2023

Review of the Hinckley & Rugby Building Society, Mortgages:

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Great Service

5

Simone has been brilliant. Knowledgeable, polite, friendly and helpful. Reviewed on: 19th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 20th January 2023

Review of the Hinckley & Rugby Building Society, Savings:

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New customer with Hinckley & Rugby

4

Opening my new saving account with Hinckley & Rugby was straight forward, with clear insructions on how to apply. Early communication from staff keeping me informed on how my application was progressing. Very satisfied and would recommend the Hinckley & Rugby B.S. Reviewed on: 19th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 20th January 2023

Review of the Hinckley & Rugby Building Society, Savings:

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Good service

5

Staff dealt with my query politely and efficiently. Reviewed on: 19th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 20th January 2023

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