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Derek C

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Review of the Evolution Money, Secured loan:
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Ok Service but very poor at communicating

3
It took well over a month for our application, I had to keep on chasing them for an answer on it. It then took a really helpful agent that worked on the sales side to get the loan processed Reviewed on: 17th April 2026
Reply from Evolution Money Thank you for sharing your feedback. We provide updates as applications progress, however there can sometimes be periods where the team is reviewing information before the next step can be confirmed. We appreciate that delays and the need to chase for updates can be frustrating. We are pleased to hear that one of our advisers was able to support you and help move things forward. We take feedback seriously and will share your comments with the relevant teams to help improve communication across the process. Response date: 20th April 2026
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