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Mansfield Member Feedback

677

Total reviews written

3

Helpful marks given to their reviews

1072

Times reviews seen

All reviews (677)
Review of the Mansfield Building Society, Savings:
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Good customer service

5
Really nice, helpful staff and the account had one of the best savings rate at the time. Reviewed on: 19th April 2021
Review of the Mansfield Building Society, Mortgages:
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Great company

5
We had a really hard time getting a mortgage as first time buyers. Mansfield took the risk of taking us on and for that we thank them. Only reason for leaving is because we managed to secure a better deal 2 years later. Reviewed on: 13th April 2021
Review of the Mansfield Building Society, Mortgages:
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Excellent from start to finish

5
The whole experience was excellent from start to finish. MBS literature and correspondence was clear and precise showing monthly and yearly payments and early settlement options. Reviewed on: 13th April 2021
Review of the Mansfield Building Society, Savings:
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Confusion

2
I wanted to open an account in branch but was told could not. However adviser did so but I couldn't pay in that day. She rang me next day to go through T&C's and said that I could return to pay in the account. 3/4 days later she rang to ask why I hadn't paid in . I went straight to another branch and they said that there was a problem and that I couldn't pay in there at that time. Reviewed on: 12th April 2021
Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 so that we can investigate this further for you? Response date: 19th May 2021
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Review of the Mansfield Building Society, Savings:
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It was all done so easily.

5
After a brief phone call to the Society all that I needed to apply for an account arrived very quickly through the post. The information required to open the account was straight forward and easy to understand. The lady I dealt with over the phone was knowledgeable and couldn't have been more helpful. The account opened and the passbook with me in no time at all. Thanks Mansfield. Reviewed on: 12th April 2021

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