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Mansfield Member Feedback

677

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All reviews (677)

Review of the Mansfield Building Society, Savings:

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With the Mansfield you a Real Member

I have many accounts with Several Building Societies as I am saving up to I build a House in the Philippines for my retirement. The Mansfield ranks top of the list as the rates are generally very favourable but the welcome and the staff are simply wonderful when I make my Monthly Pilgrimage to have my books updated and pay in just a little extra cash. I opened 2 new accounts recently and they set me up with a computer as it had to be done virtually, and the lady who went through everything with me was fantastic. This constant attention to Customer's requirements is sadly lacking and frustrating in this computer age; but not so with the Mansfield. Just keep up the Welcoming and Personal attention and please thank the staff for me in the way they have handled the situation during this dreadful Pandemic. Reviewed on: 5th May 2021

Review of the Mansfield Building Society, Mortgages:

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Only reason to leave was I'm all paid up.

After being with Mansfield for a good number of years we've had the best service you can get. Even in covid 2020 Mansfield service was excellent, give them a try you won't be disappointed. Reviewed on: 30th April 2021

Review of the Mansfield Building Society, Mortgages:

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Trapped in a difficult deal

Initially the deal I had was good, but after a few years of faithful custom, I was cornered into a very unsuitable deal with huge early repayment charges. It had me completely trapped. It was part of my motivation to sell. Reviewed on: 28th April 2021

Reply from Mansfield Building Society We’re sorry to hear that your experience has not been a wholly positive one and we take feedback like this very seriously. Can you call us on 01623 676340 so that we can investigate this further for you? Response date: 29th April 2021

Review of the Mansfield Building Society, Savings:

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Review of the Mansfield Building Society 30 day savings account

I was very impressed with the whole Mansfield Building Society ethos and customer service experience. Good interest rates compared to similar sized rival Societies and seemed very customer orientated . I would definitely return to them when I am able to . Reviewed on: 26th April 2021

Review of the Mansfield Building Society, Mortgages:

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Extremely poor service and communication

7 months down the line and we have still not been able to draw down the money that was promised to us in the first week. Reviewed on: 21st April 2021

Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would expect. Can you call us on 01623 676340 so that we can investigate this further for you? Response date: 22nd April 2021

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