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Mansfield Member Feedback

677

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All reviews (677)

Review of the Mansfield Building Society, Mortgages:

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All good

I have found Mansfield very reliable. I was impressed that account managers would contact me directly and discuss my requirements. Reviewed on: 10th March 2021

Review of the Mansfield Building Society, Savings:

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Good local service

Good local building society. Friendly staff and accessible branches. However no ability for faster payment withdrawals Reviewed on: 8th March 2021

Review of the Mansfield Building Society, Savings:

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Professional, Courteous and Competitive Provider

Always found the Mansfield Building Society, very helpful, approachable with competitive Savings Products. Reviewed on: 8th March 2021

Review of the Mansfield Building Society, Mortgages:

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Generally good, but could do much better.

Very friendly and efficient staff (once the initial purchase had gone through). The process to obtain the mortgage was tortuous - there was a minor amendment required to the lease (4 pages), and the Society's legal team took about 10 days to turn it round before the mortgage could be approved. Had I been able to switch lenders I would have done so. Also, the fixed rates were very high. Reviewed on: 3rd March 2021

Reply from Mansfield Building Society We’re sorry that our service did not meet your expectations this time. Can you call us on 01623 676340 so that we can investigate this further for you? Response date: 4th March 2021

Review of the Mansfield Building Society, Savings:

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Regular SAver

Easy to get through to someone on the phone and they were aesy to understand, no strong accents, and were very friendly, helpful and polite. Local branch and loyalty rates for local people. Bond opened by post in less than a week from my initial phone call. Great to get personal help rather than having to do everything on line. Excellent service will definitely use again Reviewed on: 3rd March 2021

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