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All reviews (677)

Review of the Mansfield Building Society, Mortgages:

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Completion of Mortgage!

An efficient ,personable experience. Would defnately recommend Reviewed on: 27th July 2020

Review of the Mansfield Building Society, Mortgages:

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Efficient and clear

We had not planned on taking out a mortgage, but a house sale fell through and we needed a quick injection of capital to complete our move. As an older client (65 at the time) we had limited options but thankfully found Mansfield. The application process was quick and easy and all staff that we contacted were helpful and pleasant The mortgage came through in time to save our plans and those of others within the chain. When it came to redemption your staff were equally helpful and efficient - a big thank you to Shelley Poundall, especially given the current lock-down work conditions. Reviewed on: 27th July 2020

Review of the Mansfield Building Society, Mortgages:

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Mortgage for self build

Great customer service. Always easy to get hold of someone that was able to go over and above helping. Only leaving due to better rates with an alternative mortgage provider. Thank you for all your help! Reviewed on: 18th July 2020

Review of the Mansfield Building Society, Savings:

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too old fashioned even for older customers...

Had to close a savings account have had for many years-needed money but it was impossible to do on-line despite customer for many years and having on-line portal. Had to write in. Then, despite having my bank details for interest payments, even after writing in to close account with my passbook, you wouldn't simply transfer the closing balance to my bank account but instead sent me a cheque, causing lots of extra time, cost and risk, especially during corona outbreak meaning I now have to go to bank or send it to them in post - more risk. This is costly for you too and in this day of modern technology, completely unacceptable as well as a waste of money. Reviewed on: 15th July 2020

Review of the Mansfield Building Society, Savings:

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pleased

perfect service unlike some other banks and building societies I have used Reviewed on: 14th July 2020

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