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677

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All reviews (677)

Review of the Mansfield Building Society, Savings:

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excellent service

Application made by mail. Account was opened and my passbook was with me by return of post. A lovely lady called Claire rang me about terms and conditions. Reviewed on: 14th July 2020

Review of the Mansfield Building Society, Savings:

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Excellent service

Visited the Sutton branch to open a new bond which I expected would have to be passed to the head office but no, I had already filled in the forms having downloaded them, the cashier copied my ID and verified it, checked the forms and too the cheque and said the book would be posted to me either that day or the next. I received the book the following day - you cannot better that! Reviewed on: 14th July 2020

Review of the Mansfield Building Society, Savings:

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Good counter service.

The lady in the Kirkby-in-Ashfield office (Diane) was very courteous and efficient. She made me feel like a valued customer. Reviewed on: 9th July 2020

Review of the Mansfield Building Society, Mortgages:

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Helpful reps, clear instructions, good confidentiality procedures

It's a long time since we had a mortgage so had forgotten procedures. This was different as it is a buy-to-let, which we had never done before. Although an enormous amount of information was required, we were able to do this eventually and our adviser was extremely helpful. Our only complaint would be that sometimes responses were rather slow, but this mostly during lockdown, so appreciate it has been difficult. Reviewed on: 9th July 2020

Review of the Mansfield Building Society, Mortgages:

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Good

We were able to obtain a good self build mortgage and most things were very smooth. The rates for switching to an ordinary repayment mortgage were however several percentage points higher than other lenders, including building societies. Reviewed on: 7th July 2020

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