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Mansfield Member Feedback

677

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All reviews (677)

Review of the Mansfield Building Society, Savings:

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Excellent Service

the experience with Mansfield was exceptional and very easy to deal with. Reviewed on: 18th August 2023

Review of the Mansfield Building Society, Savings:

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Always excellent customer service

In my Sutton-in-Ashfield branch the Staff are always friendly and curteous. Take time to explain and give advice on choices available. Spacious, modern, welcoming environment . Reviewed on: 17th August 2023

Review of the Mansfield Building Society, Savings:

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Takes ages to withdraw money- your money always ends up in th weekend dead period when earning nil interest.

Also regular savers are supposed to earn more than BOE not less - Mansfield keeps cheating in not passing on BOE rises or slow about it and not going up as much as BOR rate. The regular saver I was in was an old issue and being left to rit on the vine by mansfield - not for me I have voted with my feet Reviewed on: 16th August 2023

Reply from Mansfield Building Society Thank you for taking the time to provide feedback. We would like to understand a little bit more about your comments in relation to interest. Please contact us on 01623 676350 and ask for a member of the Savings Management team or email us at [email protected]. We constantly review our rates to ensure we remain competitive and react to market conditions and we are increasing variable rate savings accounts on 1st September having previously increased rates on 1st June. Whilst the majority of our rates are not directly linked to the Bank of England Base Rate we are sorry to hear that on this occasion you didn’t feel that we were competitive. Response date: 25th August 2023

Review of the Mansfield Building Society, Savings:

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Opening new account

No problem with actual appointment. Very efficient and polite. I have however found it difficult to arrange these appointments - sometimes there are none available, or the only options are at times that I find inconvenient. Reviewed on: 16th August 2023

Review of the Mansfield Building Society, Savings:

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Regular Savings account

Closed my 10 year old account, because interest rate no longer competitive. Reviewed on: 16th August 2023

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