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Mansfield Member Feedback

677

Total reviews written

3

Helpful marks given to their reviews

1062

Times reviews seen

All reviews (677)
Review of the Mansfield Building Society, Savings:
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Friendly, helpful staff

5
The staff in the branch were so helpful and sorted out my accounts. Reviewed on: 5th May 2023
Review of the Mansfield Building Society, Savings:
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Power of Attorney

5
Myself and my sister booked an appointment with Lisa at your Kirkby-in-Ashfield branch. Using power of attorney we moved mums accounts to better interest rate accounts. Everything was explained to us and the procedure was seamless. We are very pleased with the service. Reviewed on: 5th May 2023
Review of the Mansfield Building Society, Savings:
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Loyalty no more

2
Mansfield are letting their old regular saver issue 2 accounts rot on the vine, presumably hoping people will not notice mansfield not passing as much of the BOE rate rises onto it as newer RS accounts. I noticed and closed an account and have other issue 2 accounts I will also he cloising Reviewed on: 4th May 2023
Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t lived up to your expectations this time. We constantly review our rates to ensure we remain competitive and react to market conditions, and rates will increase again from 1 June 2023. We also offer savings accounts exclusively for local residents and existing members to help offer the best rates we can. Please contact us on 01623 676350 or email us at [email protected] if you would like us to investigate this further for you. Response date: 15th May 2023
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Mansfield Building Society
Review of the Mansfield Building Society, Savings:
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Great local building society

5
Diane was very knowledgeable in the Kirkby branch. Welcoming staff who were in touch with their products. Good to talk to a person face to face. Reviewed on: 4th May 2023
Review of the Mansfield Building Society, Savings:
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very helpfull staff

5
assistant was positive and listened to what was wanted Reviewed on: 4th May 2023

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