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All reviews (677)

Review of the Mansfield Building Society, Savings:

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Good ISA rate

Good product. Pleasant helpful staff on end of a telephone. Call back when promised. Reviewed on: 8th December 2023

Review of the Mansfield Building Society, Mortgages:

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Excellent experience

very professional, helpful, considerate, understanding and supportive Reviewed on: 30th November 2023

Review of the Mansfield Building Society, Savings:

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Disappointed

I am used to working with banks that are electronic and you can open accounts instantly online. Having to wait for the post to receive log in details did not work. The account numbers were confusing not the standard 8 numbers it appeared and when i sent money to my supposed new account the money never reached its destination and it was returned. Bad experience Reviewed on: 29th November 2023

Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t lived up to your expectations this time. To send payments into a Mansfield account, your account number must be used as the roll/reference, if this is not included then the payment would be returned. We’d like the opportunity to expand on this, and discuss the issues raised directly. Please contact us on 01623 676363 and ask for the Online Savings Customer Service Manager or email us at [email protected] Response date: 30th November 2023

Review of the Mansfield Building Society, Savings:

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New regular savings account.

No problems experienced whilst opening the account by post. Reviewed on: 22nd November 2023

Review of the Mansfield Building Society, Savings:

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Fast and efficient service

From the first phone call,which was answered quickly without options or music,my enquiry and subsequent service could not be faulted. Reviewed on: 21st November 2023

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