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All reviews (677)

Review of the Mansfield Building Society, Savings:

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Easy to deal with & good products

Easy to understand their savings products, easy to deal with - with prompt telephone answering from supportive staff. Reviewed on: 21st November 2023

Review of the Mansfield Building Society, Savings:

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Excellent customer service

Everything was sorted very quickly, staff very friendly and efficient Reviewed on: 21st November 2023

Review of the Mansfield Building Society, Savings:

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Saving made simple

Nice clear web site, great rates, helpful staff, Reviewed on: 21st November 2023

Review of the Mansfield Building Society, Savings:

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Not as easily accessible as should be.

Went into branch to arrange ISA transfer from another provider to Mansfield at maturity. Branch sent request to wrong address of other provider so transfer delayed beyond maturity date. Reviewed on: 21st November 2023

Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t lived up to your expectations this time. We would like the opportunity to understand a little bit more about your comments and to discuss the issues raised directly with you. Please contact us on 01623 676350 and ask for a member of the Savings Management team or email us at [email protected] Response date: 23rd November 2023

Review of the Mansfield Building Society, Savings:

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A good experience.

Straightforward website and a good customer experience. A charge to move funds electronically is not appreciated. Reviewed on: 21st November 2023

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